Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Waterville, ME. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
154 reviews
5 stars
120
4 stars
13
3 stars
6
2 stars
3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Many customers praised the staff for their extensive knowledge and helpfulness in addressing questions and concerns.
Customer Service
Overall, customers reported positive experiences with friendly and attentive service, particularly highlighting specific employees like Tammy, Jason, and Ethan.
Service Speed
While some reviews noted long wait times, many customers appreciated the thoroughness and efficiency of the service once they were attended to.
Professionalism
Several reviews mentioned the professionalism of the staff, particularly in handling customer issues and providing clear explanations.
Mixed Experiences
A few customers reported negative experiences, citing unprofessional behavior and dissatisfaction with service quality, indicating inconsistency in customer experiences.
- TTThomasOct 2, 20255.0I had a great experience at Verizon, the staff is very knowledgeable. The transfer between phones was seamless and extremely fast. Highly recommended, A+++ service.
- LSLinda ScanlonAug 16, 20255.0Tammy Is amazing she has us laughing and time flew by. Very good at what she does. She is one of a kind and good to meet someone in the field with a personality
- MCMarshall CrothersJul 19, 20255.0TAMMY IS AWESOME… top professional in the store…
- NGnina gimondJul 10, 20255.0I was helped by Tammy Maroney at this Verizon store and came away satisfied with her assessment of my phone, tips on using it efficiently, and suggestions for enhancing battery life. N. G.
- JKJennifer KendigJul 1, 20255.0The GM Tammy helped me yesterday. She was AMAZING! Lots of laughs and she helped me out big time! If you go in, ask for her she’s fantastic!
Frequently Asked Questions About Verizon
What types of products does the Verizon Victra store in Waterville offer?
They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
Where is the Verizon Victra store in Waterville located?
The store is located at 270 Kennedy Memorial Dr Bldg B, Unit 1, Waterville, ME 04901, USA.
What are the Verizon Victra store's hours of operation?
Monday to Friday: 9:00 AM to 7:00 PM, Saturday: 10:00 AM to 6:00 PM, Sunday: 12:00 PM to 6:00 PM.
Does the Verizon Victra store in Waterville offer in-store pickup?
Yes, customers can use in-store pickup services at this location.
What payment options are accepted at the Verizon Victra store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Which major wireless brands are available at this Verizon Victra store?
Brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more are available.
Is the Verizon Victra store in Waterville equipped with free Wi-Fi?
Yes, the store offers free Wi-Fi for customers.
Which nearby places can I visit after shopping at Verizon Victra?
Nearby you can find Lacey & Company Day Spa for relaxation, Sam's Italian Foods and Papa John's Pizza for dining, and Retail Therapy Consignment Boutique for shopping.
Are there convenient transit or service centers near the Verizon Victra store to help with travel or errands?
Yes, Enterprise Rent-A-Car is nearby if you need vehicle rentals, and Shaw's Pharmacy is close for healthcare needs.
Can I find employment agencies near the Verizon Victra store in Waterville?
Yes, there are several including US Air Force Recruiting, US Navy Enlisted Recruiting, and the Air Force Recruiting Office close by.