Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Waterville, ME. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
155 reviews
5 stars
121
4 stars
13
3 stars
6
2 stars
3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Many customers praised the staff for their knowledge and helpfulness, particularly highlighting individuals like Tammy, Jason, and Ethan.
Customer Service
Overall, customers reported positive experiences with friendly and attentive service, although some noted inconsistencies and unprofessional behavior from certain staff.
Wait Times
Several reviews mentioned long wait times for service, though many acknowledged that the staff worked hard to assist customers once they were seen.
Store Environment
The store was described as clean and welcoming, contributing to a positive shopping experience.
Technical Issues
Some customers experienced issues with phone setups and trade-ins, leading to frustration and dissatisfaction.
- PBPatricia BolducDec 30, 20255.0The staff were so helpful!! Thank you!
- TTThomasOct 2, 20255.0I had a great experience at Verizon, the staff is very knowledgeable. The transfer between phones was seamless and extremely fast. Highly recommended, A+++ service.
- LSLinda ScanlonAug 16, 20255.0Tammy Is amazing she has us laughing and time flew by. Very good at what she does. She is one of a kind and good to meet someone in the field with a personality
- MCMarshall CrothersJul 19, 20255.0TAMMY IS AWESOME… top professional in the store…
- JJJukka70Jun 12, 20235.0Jason did everything he could to help me and cared about me as a customer
Frequently Asked Questions About Verizon
What types of products does the Verizon Victra store in Waterville offer?
They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
Where is the Verizon Victra store in Waterville located?
The store is located at 270 Kennedy Memorial Dr Bldg B, Unit 1, Waterville, ME 04901, USA.
What are the Verizon Victra store's hours of operation?
Monday to Friday: 9:00 AM to 7:00 PM, Saturday: 10:00 AM to 6:00 PM, Sunday: 12:00 PM to 6:00 PM.
Does the Verizon Victra store in Waterville offer in-store pickup?
Yes, customers can use in-store pickup services at this location.
What payment options are accepted at the Verizon Victra store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Which major wireless brands are available at this Verizon Victra store?
Brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more are available.
Is the Verizon Victra store in Waterville equipped with free Wi-Fi?
Yes, the store offers free Wi-Fi for customers.
Which nearby places can I visit after shopping at Verizon Victra?
Nearby you can find Lacey & Company Day Spa for relaxation, Sam's Italian Foods and Papa John's Pizza for dining, and Retail Therapy Consignment Boutique for shopping.
Are there convenient transit or service centers near the Verizon Victra store to help with travel or errands?
Yes, Enterprise Rent-A-Car is nearby if you need vehicle rentals, and Shaw's Pharmacy is close for healthcare needs.
Can I find employment agencies near the Verizon Victra store in Waterville?
Yes, there are several including US Air Force Recruiting, US Navy Enlisted Recruiting, and the Air Force Recruiting Office close by.