Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 15 Thomaston Commons Way in Thomaston, ME 04861
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
363 reviews
5 stars
326
4 stars
18
3 stars
8
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like AJ, Kathryn, and Lyric.
Service Efficiency
While some reviews noted long wait times, many customers reported quick and efficient service during their visits.
Store Management
Several reviews highlighted issues with management, including being closed during business hours and poor organization.
Product Knowledge
Customers frequently commented on the staff's expertise regarding products and services, which contributed to positive experiences.
Mixed Experiences
Feedback varied significantly, with some customers expressing frustration over service inconsistencies and others sharing excellent experiences.
- FLFaith LaFlammeOct 7, 20251.0Service was terrible. Manager tried hard to help but multiple trips, phones not there but sold to others is no way to run a business
- WGWayne GrotheOct 1, 20254.0The staff people were very efficient and very polite.
- CSColette ShumatesmithJul 23, 20255.0Always helpful.. however this time they were closed early. It happens. .
- JLJason LochenMay 29, 20252.0Filthy, understaffed and inefficient processes
Frequently Asked Questions About Verizon
What brands of mobile phones and accessories can I find at Verizon in Thomaston, ME?
You can find brands such as Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG at our Thomaston location.
What are the opening hours of the Verizon store at 15 Thomaston Commons Way?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does Verizon Thomaston offer in-store pickup for online orders?
Yes, in-store pickup is available as a service at Verizon Thomaston.
What payment methods are accepted at the Verizon Thomaston location?
We accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Verizon store in Thomaston wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Does the Verizon Thomaston store require appointments for visits?
No, appointments are not required; walk-in customers are welcome.
What types of products can I purchase at Russell Cellular, Verizon Authorized Retailer in Thomaston?
Products available include Verizon Wireless plans, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options.
Are there any restaurants near Verizon Thomaston for a meal before or after my visit?
Yes, nearby dining options include Applebee's Grill + Bar and The Zack Shack, both offering American cuisine, and Dorman's Dairy Dream for ice cream and smoothies.
What local attractions or entertainment venues are near Verizon Thomaston?
You can visit the Flagship Cinemas 10, Flagship Premium Cinemas Thomaston, and Flagship Theater Thomaston Maine for movies and theater experiences nearby.
Are there other mobile phone stores near Verizon in Thomaston in case I want to compare options?
Yes, nearby mobile phone stores include T-Mobile, UScellular, Airwaves, and another Verizon location, giving customers multiple options for wireless services.