Verizon

3.7
347 reviews
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Business Details

2 Gurnet Rd, Brunswick, ME
04011, United States
(207) 725-4567
https://www.verizon.com/stores/details/maine/brunswick/brunswick-349606
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About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Brunswick for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2 Gurnet Rd, Brunswick, ME
04011, United States

Hours

Reviews

3.7
240 reviews
5 stars
123
4 stars
33
3 stars
21
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff were mixed, with some praising helpful and friendly service while others reported rudeness and unhelpfulness.

Customer Service

Many customers expressed frustration with poor customer service, including long wait times, unresolved issues, and lack of support.

Store Management

Several reviews highlighted issues with store management, including unprofessional behavior and inadequate handling of customer concerns.

Billing Issues

Numerous customers reported problems with billing, including unexpected charges and difficulties setting up auto-pay.

Overall Experience

While some customers had positive experiences, many expressed dissatisfaction with the service and vowed to switch providers.
  • BB
    Britt
    Dec 30, 2025
    1.0
    Horrible staff Rude Not helpful I wound up throwing my phone onto the highway on my way home from dealing with the staff at this store Verizon sucks
  • AH
    Andrew Hutchinson
    Dec 29, 2025
    5.0
    Staff was very friendly and took time to review my plan to make sure I was getting the best possible deal
  • DF
    Doreen Flanagan
    Dec 21, 2025
    1.0
    Horrible business. Would not let my husband change to my carrier. Gave him the run around in the stores and would not resolve via phone customer service. Put a block on his number making it impossible to transfer his number to my carrier. If there was a negative rating we would have chosen that. They're not even worth 1 star. Shame on you!
  • MG
    Melissa Goldie
    Aug 26, 2025
    1.0
    Avoid at all costs. The manager was arguing with a new employee who just went through training over policies for authorization. They do not know what they're doing
  • JT
    Josh Turner
    Aug 25, 2025
    1.0
    Verizon was good like three years ago, but they recently sold like half of their towers. Their service sucks. They charge the same as their competitors and the company is so petty that the second they saw that I was switching to T-Mobile. They offered me a discount but it’s still not even worth it because the perks are better at T-Mobile. The service is better and the price is less.
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Frequently Asked Questions About Verizon

What are the operating hours for the Verizon store in Brunswick?

The Verizon store in Brunswick is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.

What are some of the latest smartphone brands available at Verizon Brunswick?

Verizon Brunswick offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.