Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Services
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Telegraph Road Animal Hospital
7863 Telegraph Road, Severn, MD
21144, United States
Hours
Reviews
4.4
216 reviews
5 stars
173
4 stars
12
3 stars2
2 stars
4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their kindness, attentiveness, and professionalism in handling their pets.
Communication
Many reviews highlighted effective communication from the staff regarding treatment options and costs, although some noted issues with appointment scheduling and follow-ups.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices for services, feeling they were not competitive compared to other veterinary clinics.
Mixed Experiences
While many customers had positive experiences, some reported serious concerns regarding rushed appointments and inadequate care during critical situations.
- LWLauren WoodsDec 13, 20255.0My go-to vet clinic; always a positive experience with caring vets.
- FGfaith garretsonDec 10, 20252.0I want to start by saying that the staff members I interacted with were always very kind, and I truly appreciated the way they treated my kitten during her visits. This review isn’t meant to blame any individual doctor or technician, but rather to share my experience so others know what to expect. I brought my kitten in for a wellness visit because I suspected she wasn’t feeling well. During that appointment, I was told they were short-staffed and rushing because one of the doctors wasn’t in. The visit felt very rushed as a result, and she was diagnosed with just a cold. When I brought her back three days later for a follow-up, she was examined more thoroughly and was suspected of having a serious disease that is often fatal to kittens. She passed away two days later. I’m not placing the responsibility for her passing on the vet, but I do feel that if the first visit hadn’t been rushed due to staffing issues, there may have been a chance for things to be caught earlier. It’s a heartbreaking feeling that’s hard to shake. On top of that, I’m still required to continue paying for the “CareClub” plan (around $114/month) for my kitten even though she has passed away. It has been extremely difficult to cancel or modify, and I don’t understand why dealing with something so sensitive has to be so complicated. Because of this experience, I do not recommend signing up for the CareClub program. Overall, I’m not blaming the medical outcome on the veterinarians themselves, but the way the situation as a whole played out has been very disappointing and added stress during an already painful time.
- JSJennifer StiversOct 7, 20255.0Everyone here has been nothing but kind to me and my animals. They seem to stay on schedule for appointments. The vets and techs are knowledgeable and very skilled with handling practices.
- PDPatricia DarbySep 30, 20255.0I've been using this office since 2015. They've helped me with several dogs - and even the passing of 2. I can't praise this group enough - the receptionists are always kind on the phone, the techs are so gentle with my dogs, and the doc's are amazing. I've used cash, care credit, and now my own pet insurance while going here. Since they've joined VCA they're able to offer their own pet insurance plan - I highly recommend getting any time of insurance to help reimburse the cost of owning a pet. I feel as though the doctors here do NOT push for any upcharge and try to get you the best prices available. I trust them and their recommendations - especially when it comes to my Tummy Ache prone GSD Koda. Thank you to this group for outstanding care over the years!
- JTJay TAug 7, 20255.0Sammy and the whole team at vca treats your pet like family! Sammy is amazing!
Frequently Asked Questions About VCA Telegraph Road Animal Hospital
What types of pets does VCA Telegraph Road Animal Hospital provide care for?
VCA Telegraph Road Animal Hospital provides care primarily for dogs and cats.
What are the regular operating hours of VCA Telegraph Road Animal Hospital?
The hospital is open Monday through Friday from 7:30 AM to 6:00 PM and is closed on Saturdays and Sundays.
What types of payment options are accepted at VCA Telegraph Road Animal Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What veterinary services are offered at VCA Telegraph Road Animal Hospital?
Services include advanced care, dental care, allergy treatment, diabetes care, diagnostics, surgery, immunizations, microchipping, ophthalmology, preventive and primary care, spay and neuter, ultrasound, and more.
Is there any special offer for new patients at VCA Telegraph Road Animal Hospital?
Yes, new patients can click online to receive a coupon for a free first exam.
Where is VCA Telegraph Road Animal Hospital located?
It is located at 7863 Telegraph Road, Severn, MD 21144, USA.
How can I contact VCA Telegraph Road Animal Hospital by phone?
You can call their local phone number at +1 410-551-3100 or the main phone at +1 443-308-8612.
What nearby places can help customers find VCA Telegraph Road Animal Hospital?
Nearby places include the Walgreens Pharmacy, CVS Pharmacy, and UPS Access Point locations, which can serve as reference points when finding the hospital.
What dining options are available near VCA Telegraph Road Animal Hospital for pet owners?
Nearby, you can find the Taqueria Sabor Latino Mexican Food restaurant and McDonald's for convenient dining before or after your visit.
Are there other pet-related services close to VCA Telegraph Road Animal Hospital?
Yes, the nearby Telegraph Rd Animal Hosp offers additional veterinary and pet care services in the area.