Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderSatellite and Cable Television Sales and Installation Service
Cellular Sales is Rosedale’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
356 reviews
5 stars
286
4 stars
14
3 stars
11
2 stars
10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise while others were criticized for being unhelpful or rude.
Sales Experience
Several customers reported issues with sales tactics, feeling pressured into financing plans rather than straightforward purchases.
Product Transparency
Concerns raised about transparency regarding product conditions, with reports of refurbished items being sold as new.
Wait Times
Long wait times reported by multiple customers, leading to frustration and dissatisfaction.
Employee Recognition
Specific employees received commendations for their exceptional service, indicating some staff are well-regarded by customers.
- RCRoey CherkasskiNov 12, 20251.0They made my life harder. So glad im done with Verizon for good
- DFDukie Diane FNov 4, 20251.0God awful service. I could write a book.
- SWShannon WallaceOct 17, 20255.0I can’t say ONE bad thing about this place! Jonas, the manager, is absolutely amazing. I’ve had so many issues with Verizon in the past, but he made everything so easy to fix. I can’t thank him enough — he truly is an asset to this company!
- SSSPNKr02Oct 11, 20251.0I visited yesterday, was hoping to outright purchase a phone, in and out, simplicity itself. I was told no, you have to get a 3 year payment plan or double my monthly plans cost. I walked out, and headed over to T-Mobile, was able to get everything I wanted done there. These guys only care about their commissions on get you to finance, not what YOU want.
- SDSherrie DuerOct 6, 20251.0I will never use Verizon again when my contract is over. I have had nothing but problems. I've had to go back to the store 3 times due to the bill not being close to what was quoted. Now I have to go back again because the iphone I turned in to be paid off from another carrier did not receive funds and is threatening to send me to collections. This is not acceptable. It's frustrating and a total waste of my time.
Frequently Asked Questions About Verizon
What are the operating hours for Verizon at 8656 Pulaski Highway in Rosedale, MD?
Verizon at 8656 Pulaski Highway is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which wireless brands and devices can I find at the Cellular Sales Verizon store in Rosedale?
You can shop for wireless devices from brands like Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless.
Does the Verizon store at Cellular Sales offer in-store and curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup services for your convenience.
Can I pay my Verizon bill directly at this Cellular Sales location in Rosedale?
Yes, you can pay your Verizon bill in-store at this Cellular Sales location.
Do I need to make an appointment before visiting the Verizon store at 8656 Pulaski Highway?
Appointments are not required, but you can call ahead to make one if you prefer.
What types of payment methods are accepted at the Cellular Sales Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
What Verizon wireless plans and services are available at this location?
The store offers Verizon wireless plans including prepaid wireless, Hum smart car services, home phone and internet including Fios, mobile hotspot, and connected devices.
What restaurants are nearby the Verizon store where I can grab a meal before or after my visit?
Nearby you will find restaurants such as Arby's, Tropical Smoothie Cafe, Quickway Japanese Hibachi, Jimmy John's, Chipotle Mexican Grill, Dairy Queen Grill & Chill, LongHorn Steakhouse, and Brix Sports Bar & Grill for a variety of dining options.
Are there any nearby stores where I can shop after visiting the Verizon shop?
Yes, nearby shopping options include ALDI USA and Aldi - Golden Ring supermarkets, Avenue women's clothing store, K&G Fashion Superstore, and Famous Footwear for shoes and fashion accessories.
How can I get to the Verizon store using nearby landmarks or services?
The Verizon store is located near landmarks such as Cellular Sales and Mr. Tire Auto Service Centers. You can also find financial services nearby like Bank of America ATM and Coinme, making it convenient for errands before your visit.