Verizon

4.4
358 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderSatellite and Cable Television Sales and Installation Service
Cellular Sales is Rosedale’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
8656 Pulaski Highway, Rosedale, MD
21237, United States

Hours

Reviews

4.4
356 reviews
5 stars
286
4 stars
14
3 stars
11
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise while others were criticized for being unhelpful or rude.

Sales Experience

Several customers reported issues with sales tactics, feeling pressured into financing plans rather than straightforward purchases.

Product Transparency

Concerns raised about transparency regarding product conditions, with reports of refurbished items being sold as new.

Wait Times

Long wait times reported by multiple customers, leading to frustration and dissatisfaction.

Employee Recognition

Specific employees received commendations for their exceptional service, indicating some staff are well-regarded by customers.
  • RC
    Roey Cherkasski
    Nov 12, 2025
    1.0
    They made my life harder. So glad im done with Verizon for good
  • DF
    Dukie Diane F
    Nov 4, 2025
    1.0
    God awful service. I could write a book.
  • SW
    Shannon Wallace
    Oct 17, 2025
    5.0
    I can’t say ONE bad thing about this place! Jonas, the manager, is absolutely amazing. I’ve had so many issues with Verizon in the past, but he made everything so easy to fix. I can’t thank him enough — he truly is an asset to this company!
  • SS
    SPNKr02
    Oct 11, 2025
    1.0
    I visited yesterday, was hoping to outright purchase a phone, in and out, simplicity itself. I was told no, you have to get a 3 year payment plan or double my monthly plans cost. I walked out, and headed over to T-Mobile, was able to get everything I wanted done there. These guys only care about their commissions on get you to finance, not what YOU want.
  • SD
    Sherrie Duer
    Oct 6, 2025
    1.0
    I will never use Verizon again when my contract is over. I have had nothing but problems. I've had to go back to the store 3 times due to the bill not being close to what was quoted. Now I have to go back again because the iphone I turned in to be paid off from another carrier did not receive funds and is threatening to send me to collections. This is not acceptable. It's frustrating and a total waste of my time.

Frequently Asked Questions About Verizon

What are the operating hours for Verizon at 8656 Pulaski Highway in Rosedale, MD?

Verizon at 8656 Pulaski Highway is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Which wireless brands and devices can I find at the Cellular Sales Verizon store in Rosedale?

You can shop for wireless devices from brands like Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless.