Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Queenstown’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
181 reviews
5 stars
148
4 stars
10
3 stars1
2 stars
4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and patience, with specific mentions of individuals who provided excellent service.
Unethical Practices
Several reviews highlighted concerns about misleading sales practices, hidden fees, and poor management responses to customer complaints.
Product Knowledge
Customers noted that some staff members demonstrated strong knowledge of products and services, helping them make informed decisions.
Mixed Experiences
While many customers had positive experiences, others reported significant dissatisfaction, particularly regarding service consistency and accountability.
Store Environment
The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
- EBEric BotwinAug 10, 20255.0Brandon and Max were great. Brandon helped me out more with the phone and was very candid, professional, and gave great customer service.
- ESElizabeth ShadeJul 17, 20255.0Ty Thomas was amazing! She took as much time as needed to help my mom and I today and explained everything very thoroughly. We felt very good about the whole encounter!
- EBEmily BrookshireMar 5, 20175.0Ed Kelliher was very helpful with my family's plan today! Explained everything in full detail and was he found the plan that was best for all of us! Thanks
- MVMichael VossFeb 22, 20161.0I would go with 0 stars if possible. Worst experience ever in a Verizon. This store should be closed. They are not truthful when speaking to them. Worst mistake I have made in cell phones was this store.
- JKJames KeelingOct 18, 20155.0Had a great experience at this store. They helped with all my questions and didn't take all day either I would definitely recommend this store to friends and family.
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Queenstown?
The Verizon store is located at 4628 Ocean Gateway, Queenstown, MD 21658.
What brands of smartphones are available at this Verizon location?
You can find Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus devices at this Verizon store.
What are the store hours for the Verizon store at 4628 Ocean Gateway?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer curbside or in-store pickup?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Queenstown Cellular Sales location.
What payment options are accepted at the Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Do I need an appointment to visit the Verizon store?
No, appointments are not required to visit the Verizon store, but you can call ahead to make one if you prefer.
What nearby shopping outlets can I visit when visiting the Verizon store?
You can visit Lenox Factory Outlet, Lee Wrangler Clearance Center, VF Outlet, and Nike Factory Store among others near the Verizon store.
Are there any nearby beach attractions around the Verizon store?
Yes, Ocean City Beach is nearby where you can enjoy the beach and local bars before or after visiting the Verizon store.
Can nearby gas stations help when visiting the Verizon store?
Yes, CITGO gas station nearby can be convenient for refueling when you visit the Verizon store.