Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Queenstown’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
183 reviews
5 stars
149
4 stars
11
3 stars1
2 stars
4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and patience during their visits.
Sales Experience
Several reviews highlighted positive experiences with knowledgeable sales representatives who assisted in selecting phones and plans without pressure.
Setup Issues
Some customers expressed dissatisfaction with the setup process, citing hidden fees and unnecessary procedures that extended their visit.
Mixed Reviews
While many had positive experiences, there were notable complaints about poor service from specific employees and management, leading to a lack of trust in the store.
- DNDave NilssonDec 18, 20254.0Moriah Brimfield did a fantastic job helping my wife and I select cell phones over the last couple of years.
- EBEric BotwinAug 10, 20255.0Brandon and Max were great. Brandon helped me out more with the phone and was very candid, professional, and gave great customer service.
- ESElizabeth ShadeJul 17, 20255.0Ty Thomas was amazing! She took as much time as needed to help my mom and I today and explained everything very thoroughly. We felt very good about the whole encounter!
- SCSherry CunninghamFeb 13, 20175.0Phenomenal, very pleasant, definitely coming back! This was first time here, and would highly recommend it. Went to another Verizon before and had poor customer service. They sent us away to fix an issue and call the 800 number. Ed Kelliher's customer service was top notch and even held the door for us as we left!
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Queenstown?
The Verizon store is located at 4628 Ocean Gateway, Queenstown, MD 21658.
What brands of smartphones are available at this Verizon location?
You can find Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, LG, HTC, and Asus devices at this Verizon store.
What are the store hours for the Verizon store at 4628 Ocean Gateway?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer curbside or in-store pickup?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Queenstown Cellular Sales location.
What payment options are accepted at the Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Do I need an appointment to visit the Verizon store?
No, appointments are not required to visit the Verizon store, but you can call ahead to make one if you prefer.
What nearby shopping outlets can I visit when visiting the Verizon store?
You can visit Lenox Factory Outlet, Lee Wrangler Clearance Center, VF Outlet, and Nike Factory Store among others near the Verizon store.
Are there any nearby beach attractions around the Verizon store?
Yes, Ocean City Beach is nearby where you can enjoy the beach and local bars before or after visiting the Verizon store.
Can nearby gas stations help when visiting the Verizon store?
Yes, CITGO gas station nearby can be convenient for refueling when you visit the Verizon store.