Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Ocean City’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
149 reviews
5 stars
125
4 stars
7
3 stars
4
2 stars
3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of associates like Liz Lemon, Joshua, and Dane for their exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were significant complaints about long wait times, poor service, and issues with billing and activation.
Professionalism
Several customers noted the professionalism of staff members, particularly in handling complex issues and providing thorough explanations.
Store Environment
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
Sales Practices
Some reviews raised concerns about aggressive sales tactics and miscommunication regarding pricing and promotions.
- MMMatthewNov 11, 20255.0Great service even better staff
- KHKelly HawkinsMay 30, 20235.0Very helpful. Accomplished what I came in for.
- MFMonica FFeb 3, 20204.0Walked right in on a Saturday afternoon and was greeted by a wonderful man named Michael. Michael was very polite and made life easy for me. I knew exactly the phone I wanted and he just made sure that this is the one that I wanted. He transferred all of my pictures, data, and contacts to the new phone. He helped with a screen protector for the phone (which is also under warranty). He knew exactly what needed to be done and not to waste my time. I highly recommend this location on Rt. 50 & Keyser Point Road for fast and dependable service! Great job Michael and I will see you again!!
- TLTess LarieFeb 1, 20185.0I have to say this was one of the best experiences I've ever had dealing with a phone company, customer service was spot on. Not only was my experience beyond helpful to my situation, but very informative on new products and how to solve my phone issues without drastically increasing my bill. I am by far highly satisfied with the outcome of my visit today. Big thanks to Dane Miller! The LG V30 is amazing!
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store in Ocean City located?
The Verizon Cellular Sales store is located at 12523 Ocean Gtwy, Ocean City, MD 21842.
What are the store hours for Verizon Cellular Sales at 12523 Ocean Gtwy?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to visit the Verizon Cellular Sales store?
No, appointments are not required, but you can call the store to make one if you prefer.
What brands of wireless devices can I purchase at Cellular Sales?
You can buy devices from Verizon, Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
What kinds of services are offered at the Verizon Cellular Sales Ocean City location?
Services include Verizon wireless plans, prepaid wireless, Hum smart car service, home phone, home internet, mobile hotspot, and Verizon Wireless services.
What payment options are accepted at the Verizon Cellular Sales store?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Does the Verizon store offer in-store or curbside pickup?
Yes, Verizon Cellular Sales offers both in-store and curbside pickup services.
Are there any restaurants near the Verizon Cellular Sales store where I can eat before or after my visit?
Yes, nearby restaurants include Flavors of Italy Bistro, Hooters, Taphouse West Bar and Grille, The Dough Roller, Popeyes® Louisiana Kitchen, Bull On The Beach, and Watermans Seafood Company.
Is there convenient gas or automotive service close to the Verizon store in Ocean City?
Yes, Mike Dents Complete Automotive Services and Mike's Shell gas station are nearby for your automotive needs.
Where can I find nearby pharmacies or convenience stores near Cellular Sales?
Nearby options include Rite Aid, CVS Pharmacy, and Wawa, which also offers convenience store services and coffee.