Business Details
About
Cell Phone StoreTCC
TCC Ocean City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 12641 Ocean Gtwy.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
753 reviews
5 stars
730
4 stars5
3 stars6
2 stars2
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, including Lindsey, Sarah, and Alex, received high praise for their helpfulness, professionalism, and knowledge, making the customer experience smooth and enjoyable.
Staff Knowledge
Many customers highlighted the staff's expertise in handling phone upgrades and issues, with specific mentions of employees like Brandon, Jennifer, and Danielle being particularly knowledgeable.
Positive Experiences
Numerous reviews reflected a positive overall experience at the store, with customers expressing satisfaction with the service and willingness to return.
Issues with Management
A few customers reported problems with management and billing issues, indicating a need for improvement in these areas.
- CSClifford Stewart1 day ago5.0Danielle was extremely helpful and knowledgeable!
- RCRita ConestabileJan 3, 20265.0Sarah was completely professional and knew every aspect of the transfer! Super helpful and much appreciated!!
- NGNathan GreeneJan 3, 20265.0I was fortunate enough to work with Lindsey on 02Jan26. She was so patient and kind to my entire family. She got us set up with a new phone and an Apple Watch with a line for my son. While there my son’s adhd medicine wore off and she was patient and had him help her with some odd a send jobs. It’s so refreshing to see such patience in an employee and love they have for helping people. Thank you Lindsey for all your help YOU ROCK.
- SMShannon MelitoDec 27, 20255.0Sarah was absolutely wonderful. Very helpful and informative. We were very impressed how well she multitasked with all of our devices while answering our questions. Highly recommend her!
- AWAdam WrightDec 15, 20255.0Great experience! Would recommend seeing Tiffaney for any of your Verizon needs. She was a big help and made it all a breeze!
Frequently Asked Questions About Verizon
What types of products does Verizon at 12641 Ocean Gtwy offer?
Verizon at 12641 Ocean Gtwy offers smartphones, tablets, wireless devices, accessories like phone cases and chargers, smartwatches, and Verizon home internet services.
What are the store hours for Verizon in Ocean City?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location offer in-store and curbside pickup?
Yes, Verizon offers both in-store and curbside pickup services for customer convenience.
Can I pay my Verizon bill at the Ocean City store?
Yes, the Verizon store in Ocean City accepts bill payments including by check and debit card.
Does Verizon Ocean City provide device activation and financing services?
Yes, the store offers device activation and device financing services along with upgrades and new lines.
Where is Verizon located in Ocean City, MD?
Verizon is located at 12641 Ocean Gtwy, Suite 262, Ocean City, MD 21842.
Are there other electronics or mobile phone stores near Verizon at Ocean City?
Yes, nearby places include TCC, Verizon Authorized Retailer and another Verizon mobile phone store close by, providing additional options for customers.
What shopping options are available near the Verizon store in Ocean City?
Nearby shopping options include Dollar Tree, HomeGoods, Burlington, Old Navy Outlet, and Bath & Body Works, which you can visit before or after your trip to Verizon.
Are there any places to eat close to Verizon at 12641 Ocean Gtwy?
Yes, there are several nearby restaurants such as Panera Bread, Mione's Pizza & Italian Restaurant, and DQ Grill & Chill.
How can nearby places help me when visiting Verizon in Ocean City?
Nearby retail and dining options, like shopping at White Marlin Mall or grabbing a meal at local restaurants, can make your visit to Verizon more convenient and enjoyable.