Business Details
About
Cell Phone Store
TCC Ocean City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 12641 Ocean Gtwy.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
742 reviews
5 stars
719
4 stars5
3 stars6
2 stars2
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members consistently received praise for their helpfulness, professionalism, and knowledge.
Staff Recognition
Several employees, including Alex, Danielle, and Lindsey, were frequently highlighted for their exceptional service.
Problem Resolution
Customers appreciated the staff's ability to resolve issues efficiently, making the experience smoother.
Store Environment
The store was noted for being accommodating and welcoming, especially for families and individuals with special needs.
Mixed Experiences
While many reviews were positive, there were a few complaints regarding billing issues and service availability.
- MFMarc Fowler3 days ago5.0Victoria was pleasant to work with. Very professional and the process to upgrade was very fast and painless.
- JIJudy IngramNov 15, 20255.0Alex was great. Thank you for fixing my phone
- BDBecky DaviesNov 12, 20255.0Had a good time getting my equipment fixed by Alex and he was very helpful
- DEDennis EadeNov 4, 20255.0Lindsey was a champ! Fastest I’ve ever been in and out of Verizon. Strong work Lindsey!💪🏻🇺🇸
- MTMartha ToddOct 31, 20255.0I had the best experience I’ve ever had at a franchise store versus the corporate store. I never go to a franchise store because it always takes so long, but I went to the one in West Ocean City today and had the best experience. Alex Curtis was amazing, knowledgeable, Polite, professional, and quick. He is definitely an asset to Verizon for sure. I will continue to go to this location as long as Alex can wait on me Excellent job, Alex!!!!!
Frequently Asked Questions About Verizon
What types of products does Verizon at 12641 Ocean Gtwy offer?
Verizon at 12641 Ocean Gtwy offers smartphones, tablets, wireless devices, accessories like phone cases and chargers, smartwatches, and Verizon home internet services.
What are the store hours for Verizon in Ocean City?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location offer in-store and curbside pickup?
Yes, Verizon offers both in-store and curbside pickup services for customer convenience.
Can I pay my Verizon bill at the Ocean City store?
Yes, the Verizon store in Ocean City accepts bill payments including by check and debit card.
Does Verizon Ocean City provide device activation and financing services?
Yes, the store offers device activation and device financing services along with upgrades and new lines.
Where is Verizon located in Ocean City, MD?
Verizon is located at 12641 Ocean Gtwy, Suite 262, Ocean City, MD 21842.
Are there other electronics or mobile phone stores near Verizon at Ocean City?
Yes, nearby places include TCC, Verizon Authorized Retailer and another Verizon mobile phone store close by, providing additional options for customers.
What shopping options are available near the Verizon store in Ocean City?
Nearby shopping options include Dollar Tree, HomeGoods, Burlington, Old Navy Outlet, and Bath & Body Works, which you can visit before or after your trip to Verizon.
Are there any places to eat close to Verizon at 12641 Ocean Gtwy?
Yes, there are several nearby restaurants such as Panera Bread, Mione's Pizza & Italian Restaurant, and DQ Grill & Chill.
How can nearby places help me when visiting Verizon in Ocean City?
Nearby retail and dining options, like shopping at White Marlin Mall or grabbing a meal at local restaurants, can make your visit to Verizon more convenient and enjoyable.