Business Details
About
Cell Phone Store
TCC Ocean City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 12701 Coastal Hwy.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
796 reviews
5 stars
770
4 stars8
3 stars1
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Sarah, Lindsey, and Alex, received high praise for their helpfulness, professionalism, and ability to resolve issues quickly.
Knowledgeable Staff
Customers consistently noted the staff's expertise and ability to explain technical details clearly, making the experience smoother.
Efficiency
Many reviews highlighted the quick service provided, with several customers mentioning they were in and out with new phones in under an hour.
Friendly Atmosphere
The store environment was described as welcoming and friendly, contributing to a positive customer experience.
Problem Resolution
Staff were commended for their ability to handle difficult situations and resolve customer issues effectively.
- NGNorman Griese3 days ago5.0Great customer service. Sarah was wonderful answered my questions and sent me on my way with a new iPad and new phone
- KLkevin lombardi4 days ago5.0Sarah was super helpful and knowledgeable. She had immediate answers for everything. I am so glad she was in the store today. She went above and beyond to solve my problem, and was kind and courteous throughout my entire visit. My type of sense of humor!
- CSChuck ShawNov 15, 20255.0Brandon was awesome! Got my wife and I upgraded and setup on new phones. Made our visit well worth it.
- YPYolanda PostorinoNov 13, 20255.0Jennifer was.amazinf. she hasa phenomenal personality and always takes good care of her customers.
- SMsusan mulkeyNov 10, 20255.0Victoria at Verizon was helpful and helped explained everything in great detail! She was great
Frequently Asked Questions About Verizon
What services does Verizon, TCC Ocean City offer?
TCC Ocean City offers smartphones, tablets, Verizon home internet, business accounts, device activation, upgrades, accessories, prepaid plans, bill payments, and more, supporting both consumer and business needs on the Verizon network including 5G service.
Where is TCC Verizon in Ocean City located?
TCC Verizon is located at 12701 Coastal Hwy, Suite 3, Ocean City, MD 21842.
What are the store hours for TCC Verizon in Ocean City?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does TCC Ocean City support in-store and curbside pickup?
Yes, TCC Ocean City offers both in-store and curbside pickup services for customer convenience.
Which brands of smartphones and devices can I find at TCC Ocean City?
You can find devices from Apple, Samsung, Motorola, LG, HTC, and Google at TCC Ocean City.
How can I schedule an appointment or access My Verizon app for TCC Ocean City services?
You can schedule appointments at https://www.tccrocks.com/appointments/ and download the My Verizon app from the Apple App Store via the provided link.
What is Total Mobile Protection offered by TCC Ocean City?
Total Mobile Protection is a service offered by TCC Ocean City that helps customers stay covered for device repairs and replacements. More information is available at https://www.tccrocks.com/total-mobile-protection/
What nearby food options are available close to TCC Verizon at 12701 Coastal Hwy?
Nearby food options include Tony Luke's (sandwiches and fast food), Ledo Pizza (Italian pizza), Northside Pit & Pub (American barbecue), Chipotle Mexican Grill, and Abbey Burger Bistro.
Are there nearby accommodations for visitors planning to visit TCC Verizon in Ocean City?
Yes, nearby accommodations include Raffles 301, Seas the Day, and Holiday Inn Express & Suites Ocean City, convenient for visitors to stay.
Can visitors combine their trip to TCC Verizon with some local entertainment or attractions?
Yes, visitors can enjoy nearby attractions such as the Looney Bin Comedy Club for entertainment or visit the Town of Ocean City park for outdoor activities.