Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 305 E Ridgeville Blvd in Mount Airy, MD 21771
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
234 reviews
5 stars
200
4 stars
8
3 stars3
2 stars
5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Alex, Zane, and Fadeela.
Product Knowledge
Customers appreciated the staff's understanding of products and services, often highlighting their ability to explain options clearly and provide valuable recommendations.
Mixed Experiences
While many reviews were positive, some customers reported issues with misleading information, upselling, and poor organization, suggesting inconsistency in service quality.
Efficiency
Several reviews noted quick and efficient service, with customers being able to complete their transactions in a timely manner.
- ASAngela Stout2 days ago5.0Alex did a great job helping us getting a new phone and all set up! Thank you!
- RBRob Bare4 days ago5.0I am very pleased with my visit. The staff are extremely friendly, knowledgeable and eager to assist. Alex was my salesman/representative and he did an amazing job! He made my life a whole lot easier that day. He went above and beyond to ensure that not only my experience but my family's experience was one to remember. His customer service skills definitely set the bar for all of Verizon stores. Great job young man, I will be back and I will be recommending this location to friends and family. One thing above all that stood out to me was an older gentleman came into the store while I was there. He was having issues with his phone, viruses I believe. Alex took the time to listen and assist this man with patience and grace. The older gentleman left the store with a new hope for all this new technology. Simply amazing.
- AMAlex McPherson4 days ago5.0Went to the store to get a new phone since I needed one and Alex made sure I got the best deal possible!! Also it was fast and easy
- TFtesfaye fufaJan 3, 20265.0Alexander is very good with helping us get what we needed! I would definitely recommend him again and to a friend!! Thanks Alex
- KFKaren FlemingDec 26, 20255.0Alex was wonderful & helpful at Verizon. He was super patient with my brother and getting him set up with a new phone!
Frequently Asked Questions About Verizon
What brands of mobile phones and accessories are available at Russell Cellular in Mount Airy?
Russell Cellular offers a variety of brands including Verizon, Samsung, Google, Apple, Motorola, and LG for smartphones and accessories.
What are the store hours for Russell Cellular in Mount Airy, MD?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup for online orders?
Yes, Russell Cellular provides in-store pickup services for customer convenience.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
Is the Russell Cellular store in Mount Airy wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Does Russell Cellular require appointments to shop in-store or pick up items?
No, appointments are not required for in-store shopping or pickups at Russell Cellular.
What services are provided by Russell Cellular besides selling mobile phones?
Russell Cellular offers wireless service, mobile service, home phone service, home internet, and Fios Home Internet services.
Which nearby places can I visit after shopping at Russell Cellular in Mount Airy?
After shopping, you can visit nearby places like Tropical Smoothie Cafe for a refreshing smoothie, Great Clips for a haircut, or Jersey Mike's Subs for a quick meal.
Are there other mobile phone stores near Russell Cellular in Mount Airy?
Yes, nearby mobile phone stores include T-Mobile for Business and another Verizon store close by, offering additional options for mobile products and services.
How can nearby transit or shopping centers help me find Russell Cellular in Mount Airy?
Walmart Mount Airy and its surrounding stores are close landmarks that can help guide you to Russell Cellular located at 305 E Ridgeville Blvd.