Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 305 E Ridgeville Blvd in Mount Airy, MD 21771
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
211 reviews
5 stars
179
4 stars
8
3 stars3
2 stars
4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Zane, Shawn, and Fadeela.
Product Knowledge
Several reviews highlighted the staff's expertise in explaining products and services, ensuring customers understood their options.
Sales Pressure
Some customers reported feeling pressured to purchase additional products or services, leading to negative experiences.
Order Fulfillment Issues
There were complaints about delays and miscommunication regarding phone orders, with some customers experiencing significant wait times.
Store Environment
The store was generally described as clean and welcoming, contributing to a positive shopping experience.
- CMCraig McIlvaine3 days ago5.0Everyone was great. Helped switch over from another carrier and got us the best deal possible. Thanks!
- RCRalph Cramdon5 days ago5.0Two separate appointments, one for a new router, and one for a new phone. Both went seamlessly. Job well done. Thanks.
- TMTommie MurrayOct 30, 20255.0I was shopping for a new iPhone and I was very happy with the service I received from Fadeela. She did a great job explaining the new phone and options. The phone came in two weeks early from my order and she called me and took care of the transfer from my old iPhone all at the same time.
- GDGeorge DavisSep 16, 20255.0My Samsung phone was unusable because of inadvertent responses to claims of low memory and presences of viruses. The employee spent more than an hour cleaning up my phone to the point where he could transfer my data to a new Apple phone.
- MFMark FennelSep 15, 20251.0I use Verizon. . .my Samsung phone stopped dialing out for unknown reason, but texting was fine, all explained in detail. The Mt. Airy employee, took the Sim card in and out, checked the settings - or claimed she did, turned it on & off. And then tried to sell me a new phone! The Verizon store in Germantown took literally 30 seconds to reset the phone and it works fine!!!!!!!
Frequently Asked Questions About Verizon
What brands of mobile phones and accessories are available at Russell Cellular in Mount Airy?
Russell Cellular offers a variety of brands including Verizon, Samsung, Google, Apple, Motorola, and LG for smartphones and accessories.
What are the store hours for Russell Cellular in Mount Airy, MD?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup for online orders?
Yes, Russell Cellular provides in-store pickup services for customer convenience.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
Is the Russell Cellular store in Mount Airy wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Does Russell Cellular require appointments to shop in-store or pick up items?
No, appointments are not required for in-store shopping or pickups at Russell Cellular.
What services are provided by Russell Cellular besides selling mobile phones?
Russell Cellular offers wireless service, mobile service, home phone service, home internet, and Fios Home Internet services.
Which nearby places can I visit after shopping at Russell Cellular in Mount Airy?
After shopping, you can visit nearby places like Tropical Smoothie Cafe for a refreshing smoothie, Great Clips for a haircut, or Jersey Mike's Subs for a quick meal.
Are there other mobile phone stores near Russell Cellular in Mount Airy?
Yes, nearby mobile phone stores include T-Mobile for Business and another Verizon store close by, offering additional options for mobile products and services.
How can nearby transit or shopping centers help me find Russell Cellular in Mount Airy?
Walmart Mount Airy and its surrounding stores are close landmarks that can help guide you to Russell Cellular located at 305 E Ridgeville Blvd.