Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Hunt Valley, MD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
449 reviews
5 stars
356
4 stars
26
3 stars
8
2 stars
11
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of individuals like Ahmed, Abby, and Trevor for their exceptional service.
Sales Experience
Several reviews highlighted positive sales experiences, with staff taking time to explain options and assist customers in making informed decisions without pressure.
Negative Experiences
A number of customers reported frustrations with service delays, issues with billing, and perceived pushiness from some sales staff, indicating inconsistency in service quality.
Store Environment
Feedback included mixed feelings about the store's atmosphere, with some customers noting a lack of organization and others appreciating the setup and efficiency.
- JMJames McCLoskeyJan 6, 20265.0Ahmed was incredibly efficient and very personable. I needed a part for my home fios and I was in and out in five minutes.
- MOMark OstrowskiJan 6, 20265.0Ahmed was just excellent in explaining the process, loading the phones, and showing the options for accessories. Very thorough and friendly, knowledgeable and precise. Thanks.
- HCHenry ClarkJan 3, 20265.0Very professional and got the job done without a hassle.
- JGJocelyn GluckDec 30, 20255.0I just moved and had a problem with my WiFi router. I went to this store and was lucky to be helped by Abby. She was so friendly and knowledgeable! She fixed my problem quickly and easily, and even answered a few extra questions about my phone. Abby is the best example of why I stick with Verizon
- CHCathy HudginsDec 19, 20251.0Verzion is the worst company too have, they’re high in price and low in quality of service and they’re so overpriced. I will never be a customer of this company again ever. I despise their overpriced services.
Frequently Asked Questions About Verizon
What products and services does the Verizon store in Hunt Valley offer?
The Verizon store offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and more. Services include new lines, upgrades, new devices, accessories, and Fios Home Internet.
What are the operating hours for the Verizon store in Hunt Valley?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does the Verizon store in Hunt Valley support in-store pickup?
Yes, the store offers in-store pickup services for your convenience.
What payment options are accepted at the Verizon store?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Which wireless brands are available at the Verizon store in Hunt Valley?
The store carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
How can I contact the Verizon store in Hunt Valley?
You can reach them by phone at +1 410-403-2112 or by email at Info@victra.com.
Where is the Verizon store located in Hunt Valley?
The store is located at 118 Shawan Rd, Suite U, Hunt Valley, MD 21030, USA.
What nearby shopping centers and entertainment options are close to the Verizon store?
Hunt Valley Towne Centre, which includes shopping and cinema amenities, is nearby, providing customers opportunities for shopping and entertainment before or after visiting the store.
Are there fitness and dining options near the Verizon store in Hunt Valley?
Yes, Orangetheory Fitness Hunt Valley gym is nearby, and dining options include Barrett's Grill, Sake Japanese Steakhouse Hunt Valley, and Bar Louie gastropub, ideal for meals around your visit.
How can nearby stores like Sears Home Services and LOFT complement my visit to the Verizon store?
You can conveniently visit Sears Home Services for appliance repair or HVAC needs, and LOFT for women's clothing shopping, making it easy to combine errands while visiting the Verizon store.