Verizon

4.4
453 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Hunt Valley, MD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
118 Shawan Rd, Hunt Valley, MD
21030, United States

Hours

Reviews

4.4
449 reviews
5 stars
356
4 stars
26
3 stars
8
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of individuals like Ahmed, Abby, and Trevor for their exceptional service.

Sales Experience

Several reviews highlighted positive sales experiences, with staff taking time to explain options and assist customers in making informed decisions without pressure.

Negative Experiences

A number of customers reported frustrations with service delays, issues with billing, and perceived pushiness from some sales staff, indicating inconsistency in service quality.

Store Environment

Feedback included mixed feelings about the store's atmosphere, with some customers noting a lack of organization and others appreciating the setup and efficiency.
  • JM
    James McCLoskey
    Jan 6, 2026
    5.0
    Ahmed was incredibly efficient and very personable. I needed a part for my home fios and I was in and out in five minutes.
  • MO
    Mark Ostrowski
    Jan 6, 2026
    5.0
    Ahmed was just excellent in explaining the process, loading the phones, and showing the options for accessories. Very thorough and friendly, knowledgeable and precise. Thanks.
  • HC
    Henry Clark
    Jan 3, 2026
    5.0
    Very professional and got the job done without a hassle.
  • JG
    Jocelyn Gluck
    Dec 30, 2025
    5.0
    I just moved and had a problem with my WiFi router. I went to this store and was lucky to be helped by Abby. She was so friendly and knowledgeable! She fixed my problem quickly and easily, and even answered a few extra questions about my phone. Abby is the best example of why I stick with Verizon
  • CH
    Cathy Hudgins
    Dec 19, 2025
    1.0
    Verzion is the worst company too have, they’re high in price and low in quality of service and they’re so overpriced. I will never be a customer of this company again ever. I despise their overpriced services.

Frequently Asked Questions About Verizon

What products and services does the Verizon store in Hunt Valley offer?

The Verizon store offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and more. Services include new lines, upgrades, new devices, accessories, and Fios Home Internet.

What are the operating hours for the Verizon store in Hunt Valley?

The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.