Verizon

4.5
373 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Easton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
8289 Ocean Gtwy, Easton, MD
21601, United States

Hours

Reviews

4.5
372 reviews
5 stars
304
4 stars
17
3 stars
10
2 stars
5
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Tyjah, Josh, and Star for their exceptional service.

Sales Experience

Several reviews noted positive experiences with sales representatives who were knowledgeable and attentive, although some customers reported pushy sales tactics.

Mixed Reviews

While many customers had great experiences, others reported frustrations with service quality, including issues with billing and misleading information.

Staff Knowledge

Customers frequently mentioned the staff's knowledge about products and services, with specific employees receiving commendations for their expertise.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant shopping experience.
  • DJ
    DJ Juice
    3 days ago
    5.0
    I have been a customer of Verizon for 17 years and I use to love the service. However, since it switched to 5G I've been having A LOT of issues. I went into the store yesterday with all intentions of canceling my account and then I met Joshua Mason. He is a great asset to this location. Hopefully, they have realized this gentleman's potential and will place him in a management roll because he definitely deserves it. I was definitely impressed & highly recommend him. Long story short, I not only didn't cancel my account. I renewed it and I am going back to upgrade my phone, tablet and watch. KUDOS to Joshua!
  • NI
    Nauman Ishaq
    Nov 8, 2025
    1.0
    I STRONGLY RECOMMEND EVERYONE TO STAY AWAY FROM THIS STORE!! I recently went in to upgrade my phone, and an employee told me there was a mandatory $60 “device setup fee” because they are a third-party retailer. Later, I found out this service is actually optional. Despite that, he charged me the full amount — and didn’t even set up my device after activating it. I reached out to the branch manager twice, and after multiple reassurances, I’m still waiting for a refund more than four weeks later. They wasted my time, took my money, and showed zero accountability. Extremely disappointing and unprofessional experience.
  • GW
    Goldie West
    Oct 15, 2025
    5.0
    Brandon was so helpful! He was nice, respectful, and professional. Def will be going to this location every time.
  • MC
    Matthew Crow
    Sep 3, 2025
    5.0
    Andre was very helpful setting up my new phone
  • DS
    Dale Swinburne
    Sep 2, 2025
    5.0
    Very attentive and answered every question!

Frequently Asked Questions About Verizon

Where is the Verizon store located in Easton?

The Verizon store is located at 8289 Ocean Gtwy, Easton, MD 21601.

What are the Verizon store's hours of operation?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.