Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Derwood, MD location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
503 reviews
5 stars
460
4 stars
14
3 stars4
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff, particularly highlighting Mo's professionalism, patience, and knowledge.
Knowledgeable Staff
Customers consistently noted the staff's expertise and ability to explain products and services clearly, helping them make informed decisions.
Efficiency
Several reviews mentioned quick and efficient service, with staff members resolving issues and completing transactions in a timely manner.
Welcoming Atmosphere
The store was described as friendly and welcoming, with staff making customers feel comfortable and valued during their visits.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding one employee's behavior towards a senior customer.
- SBStephanie BarnesNov 14, 20255.0Jovan was very helpful, thorough, and patient. I'd highly recommend!
- MSMichael SchmitzNov 14, 20255.0Jovan at Derwood location gave us excellent service.
- TMToni MillsNov 6, 20255.0Awesome customer service!!! Highly recommend. Mo is so helpful!
- HFHussein FahemaNov 6, 20255.0Got everything I needed from Mo quick and easy
- DDDeby DicelloOct 13, 20255.0Mohit was very professional and answered my questions. I purchased a charger. Mohit knew what I needed and suggested the items to purchase. He was very welcoming and thanked me for my purchase. It was a good experience.
Frequently Asked Questions About Verizon
What types of wireless devices and plans does Verizon in Derwood offer?
Verizon in Derwood offers smartphones, iPhones, iPads, tablets, Apple Watches, Fios, unlimited wireless plans, monthly discounts, and more.
What are the store hours for Verizon at 7258 Muncaster Mill Rd, Derwood, MD?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 4:00 PM.
Does this Verizon store offer pickup and delivery services?
Yes, the store provides in-store pickup and curbside pickup services but does not offer delivery.
What payment methods are accepted at Verizon Derwood?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store in Derwood accessible for individuals with disabilities?
Yes, it has a wheelchair accessible entrance.
Can I get my device repaired at this Verizon location?
Yes, the store offers service and repair for devices.
Does Verizon Derwood require appointments or cash-only payments?
No, appointments are not required and cash-only payments are not mandatory. Multiple payment methods are accepted.
Which nearby places can customers visit before or after shopping at Verizon Derwood?
Customers can visit nearby spots like Redmill Beer And Wine for drinks, Bubble n Berry for frozen yogurt and bubble tea, and Sasuns Cafe for Mediterranean meals.
Are there convenient services near Verizon Derwood to help with shipping or document needs?
Yes, The UPS Store 6618 nearby provides shipping, printing services, and packing supplies.
What fitness and wellness options are available near Verizon in Derwood?
Nearby options include Dance Fitness and Zumba & Dance Fitness at Pandas Karate for gym activities and martial arts clubs.