Verizon

4.8
643 reviews
TCC, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTCC
TCC Denton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 14 Denton Plaza.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
14 Denton Plaza, Denton, MD
21629, United States

Hours

Reviews

4.8
610 reviews
5 stars
567
4 stars
13
3 stars
8
2 stars
1
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Michael received numerous accolades for his exceptional customer service, being described as patient, knowledgeable, and helpful.

Staff Performance

Multiple reviews highlighted the professionalism and dedication of staff members like Michael, Marques, and Erin, who went above and beyond to assist customers.

Store Experience

Customers appreciated the spacious and organized store environment, which contributed to a relaxed shopping experience.

Fraud Concerns

One review raised serious concerns about unauthorized charges and poor customer support, indicating a significant issue with trust and service response.
  • DD
    Debby Drinnon
    5 days ago
    5.0
    Got a chance to work with Michael today and he was absolutely awesome. Customer service was 1000%
  • GF
    Gene Flippo
    5 days ago
    5.0
    Michael was awesome today. We came in to get a great deal and he made that happen. The store was very clean. Thank you Michael for your wonderful customer service
  • BG
    Billy Griffith
    Jan 2, 2026
    5.0
    Michael was absolutely great today. Service was top notch..Thank you
  • IS
    Ira Short
    Dec 28, 2025
    5.0
    Today I came in to get a sim card. Talked to Michael an ended up get a new free phone. He made everything so smooth and easy for me. I would definitely recommend Michael as someone to work with. He is Great!
  • CP
    Christina Popper
    Dec 23, 2025
    1.0
    TCC is a scam and commits fraud. They commented under one of my negative reviews, I was given a number to call and an email address to email. No one picks up the phone and when they do they keep you on hold for over a hour. No one answers any emails. Top level management will not respond. Please do not trust this company, they charged my bank account over $500 without my authorization and signed documents for me without my consent. Their employees are not trained on how to be customer service friendly. Extremely unprofessional and a fraud of a company. Do not allow them access to your Verizon account as mine was hacked by the representative that helped me. The regional manager of this store texted me and offered to help but once I responded he would not text me back. This company is a joke and will brush you off even though they stole from you and committed fraud. Thanks for your “help” Zach Hess you along with the rest of your colleagues are absolutely disgusting to do this to people especially during the holidays.

Frequently Asked Questions About Verizon

What services does TCC Denton offer as a Verizon authorized retailer?

TCC Denton offers smartphones, tablets, Verizon home internet, award-winning customer service, and more, all with Verizon network coverage including 5G service for consumers and businesses.

What are the store hours for the Verizon location at 14 Denton Plaza?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.