Visit our store at Bel Air for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being rude or unhelpful.
Staff Knowledge
Several customers noted that staff members lacked knowledge about products and services, leading to frustration.
Store Experience
Customers reported long wait times and poor organization in the store, with some expressing dissatisfaction with the overall shopping experience.
Problem Resolution
While some customers had their issues resolved quickly and efficiently, others faced ongoing problems and felt their concerns were not adequately addressed.
Positive Interactions
A number of customers highlighted specific employees who provided excellent service, indicating that positive interactions can occur despite overall issues.
AH
Andrew Hurd
Nov 15, 2025
5.0
Mike was super helpful on a busy Saturday to make sure our simple trade in was processed quickly. Massively appreciate the help to get us in and out quickly.
TT
T&G
Oct 23, 2025
5.0
Aaron was very helpful and knowledgeable. Will definitely return when we purchase a new phone. The employees here are great.
MS
Milagros Sambula
Oct 5, 2025
5.0
Angel was the best! Iād give her a 12/10. I was having issues switching my provider, yet she kept me in conversation, she made sure I was doing fine, she was very friendly and very professional. Patient as well may I add. I was having some back and forth issues but she was super helpful. Please give her a raise! You feel her positive energy soon as you walk through the door! Thanks girl š
RF
Ra Fa
Oct 2, 2025
1.0
Add your store number not corporate number so we can get local help over the phone.
LL
larry locksmith
Sep 30, 2025
5.0
Thanks to angle she saved my phone service today!
Thank you again angel i appreciate it!!!!
What are the operating hours of the Verizon store in Bel Air?
The Verizon store in Bel Air is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store in Bel Air located?
The store is located at 2 Bel Air South Pkwy, Bel Air, MD 21015, USA.
What products does the Verizon Bel Air store offer?
They offer the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as FIOS, business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment for in-store service at Verizon Bel Air?
Yes, you can schedule an in-store appointment online or through the My Verizon app for convenient service.
What delivery and pickup options are available at Verizon Bel Air?
Customers can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Which brands of mobile phones are sold at this Verizon store?
The store sells Apple, Samsung, Motorola, Google, Kyocera, and TCL devices.
What payment methods does Verizon Bel Air accept?
They accept checks, debit cards, mobile NFC payments, and do not require cash only.
Is there free Wi-Fi available at the Verizon Bel Air store?
Yes, free Wi-Fi is available for customers inside the store.
What nearby places can I visit after shopping at Verizon in Bel Air?
You can visit nearby places such as Route 24 Ale House for food and drinks, Baskin-Robbins for ice cream, or stop by Shell gas station if you need fuel.
Are there fitness centers close to the Verizon Bel Air store?
Yes, nearby gyms include F45 Training and The Fitness Rave, perfect for a workout before or after your visit.
Where can I find nail salons near Verizon Bel Air?
Nearby nail salons include Gorgeous Nails and Happy Nails and Spa, convenient for beauty treatments during your errands.