Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Annapolis, MD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
244 reviews
5 stars
205
4 stars
16
3 stars
7
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, particularly highlighting employees like Moheb, Alex, and Shaun for their exceptional service.
Technical Assistance
Customers appreciated the staff's ability to assist with technical issues, including data transfers and phone setups, often going above and beyond to ensure satisfaction.
Sales Experience
While most reviews reflected positive experiences with sales, a few customers expressed frustration over upselling tactics and issues with product availability.
Store Environment
The store was generally described as welcoming and accommodating, though some customers noted long wait times during busy periods.
- JSJoan Romano Shifflett4 days ago5.0Moheb was fantastic—patient, helpful, and so knowledgeable. He took all the stress out of a complex internet & phone transfer. Thank you!
- BGBarbara GlikDec 28, 20255.0I have been a Verizon customer for many years. I feel fortunate for the Verizon store on Hillsmere Drive. The people who work here are always pleasant, patient and helpful. Most recently Moheb has been a great help, sorting out my account for new phone purchases and suggesting promotions. I actually enjoy coming here and getting the help that I need.
- SMScott MoringDec 21, 20255.0My consultant Moheib was exceptionally good with walking thru all the details of my new phone. Couldn’t have asked for any better in this long process
- KMKelly MaurerDec 6, 20255.0Our service was great! Helpful, engaging and knowledgable!
- CDCrystal DilworthDec 6, 20255.0My best friend had an excellent experience at this location. Moheb was absolutely excellent!!!!!!!!!!!!!!! He was professional, patient , knowledgeable and very helpful.
Frequently Asked Questions About Verizon
What products does Victra Verizon Authorized Retailer in Annapolis offer?
They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What are the operating hours for the Verizon store at 105 Hillsmere Dr, Annapolis?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does this Verizon Authorized Retailer offer in-store pickup services?
Yes, Victra offers in-store pickup services for their products.
What payment methods are accepted at the Verizon store in Annapolis?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Annapolis Verizon store provide free Wi-Fi access?
Yes, the store offers free Wi-Fi to its customers.
Can customers recycle their old electronics at the Verizon store?
Yes, the store offers electronics recycling services.
Is the Verizon store in Annapolis welcoming to the LGBTQ community?
Yes, the store welcomes LGBTQ customers.
What nearby dining options are available if I visit the Verizon store?
Nearby dining options include Subway, Annapolis Smokehouse and Tavern, McDonald's, Papa John's Pizza, Grump's Cafe, Popeyes Louisiana Kitchen, Caliente Grill, Parthenon Restaurant, and Joy Luck I.
Are there any nearby retail stores or services close to the Verizon Annapolis location?
Yes, nearby retail stores and services include Bay Ridge Wine and Spirits, Dollar General, West Marine, Metro by T-Mobile, Lemus Barber Shop, American Nails, Admiral Cleaners, and Vape180.
How can nearby transit or local amenities help me when visiting the Verizon store in Annapolis?
Nearby places like the Truist bank with ATMs can make your visit more convenient. After your visit, you can explore leisure options such as Blue Lotus Yoga Studio for relaxation or visit local fast food and restaurants like McDonald's and Subway.