Verizon

4.5
483 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Westfield’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
495 E Main St, Westfield, MA
01085, United States

Hours

Reviews

4.5
479 reviews
5 stars
398
4 stars
22
3 stars
11
2 stars
5
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.

Sales Experience

Customers appreciate the no-pressure sales approach, with many feeling well-informed about their options and satisfied with their purchases.

Store Environment

The store is described as clean and welcoming, contributing to a positive shopping experience.

Mixed Experiences

While many reviews are positive, there are some complaints about deceptive practices and issues with billing, indicating inconsistency in customer experiences.
  • SB
    Sue Barnett
    6 days ago
    5.0
    I had small issues with my cell phone. They were remedied at no cost. The staff is friendly and the store is immaculate. This is not a repair location. The gentleman was being helpful to me. I will definitely buy my next phone at this Verizon store.
  • PA
    Patrick Armstrong
    Nov 21, 2025
    5.0
    Mike was awesome to work with! He went above and beyond to get me and my wife new phones...even staying late so that we could get everything set up. Would definitely recommend!
  • MP
    melissa perna
    Nov 19, 2025
    5.0
    Marko was great, took care of me quickly & efficiently
  • DL
    Debra Lee
    Nov 17, 2025
    5.0
    Mario was very helpful and attentive
  • EC
    Eve Crampton
    Nov 13, 2025
    5.0
    Mike F saved me money on my bill! Go see Mike!!

Frequently Asked Questions About Verizon

Where is the Verizon store located in Westfield?

The Verizon store is located at 495 E Main St, Westfield, MA 01085.

What are the store hours for Verizon at 495 E Main St?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.