Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Wellesley, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 165 Linden St.
Location
Hours
Reviews
4.9
410 reviews
5 stars
399
4 stars3
3 stars0
2 stars2
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and thoroughness in assisting with phone upgrades and troubleshooting.
Employee Recognition
Isaiah and Namrata received numerous commendations for their exceptional service and knowledge, with customers frequently recommending them.
Mixed Experiences
While most reviews were positive, a few customers reported negative experiences, particularly regarding staff attitude and service efficiency.
Technical Assistance
Customers appreciated the staff's ability to resolve technical issues and provide detailed explanations about products and services.
Store Environment
Some reviews mentioned long wait times and understaffing, indicating a need for improved service efficiency during busy periods.
- MRMarta RainerNov 13, 20255.0Namrata took great care of me - patient, informative, friendly! Thank you!
- MSMarilyn SidesNov 13, 20255.0Namrata was fantastic! Saved me money, got me on a faster internet! So professional, brilliant, and funny. Patient! Can’t say enough. 100% recommend!!!!
- GBGina BeaneyNov 11, 20255.0Namrata was fantastic. She was extremely kind and patient in answering questions I had about my bill. Couldn't have had a better customer service experience.
- LLL LNov 8, 20255.0Namrata was excellent , she got me up and running and answered all of my questions . Transfer from my I -phone and watch was smooth and went with out a hitch . The store is tucked away in Wellesley square, it’s easy to get to and never a long line . Much better than going to the mall .
- YYYoYoOct 30, 20255.0Isaiah has helped me many times with my phone upgrades and he is for sure the most professional patient and helpful person you can ever meet. He made things so easy for me and it is just so nice to have someone wonderful like him to help. I truly appreciate all his time and help!
Frequently Asked Questions About Verizon
Where is Verizon Wireless Zone located in Wellesley?
Verizon Wireless Zone is located at 165 Linden St, Ste B1, Wellesley, MA 02482.
What are the operating hours of Verizon Wireless Zone in Wellesley?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
What products does Verizon Wireless Zone offer?
They offer smartphones, tablets, wireless devices, accessories, Verizon home internet, smart watches, and more.
Does Verizon Wireless Zone offer 5G service?
Yes, they provide the latest devices with Verizon 5G network coverage for consumers and businesses.
Can I pick up my order in-store at Verizon Wireless Zone?
Yes, in-store pickup is available for customers.
What services does Verizon Wireless Zone provide?
Services include bill payments, new lines, upgrades, device activation and financing, prepaid plans, internet service, device protection, and more.
How can I schedule an appointment at Verizon Wireless Zone?
Appointments can be scheduled online at https://wirelesszone.com/appointments/.
What nearby dining options are close to Verizon Wireless Zone in Wellesley?
Nearby dining options include California Pizza Kitchen at Linden Square, Tatte Bakery & Cafe, Wellesley Tavern, Dryft Wellesley, Qdoba, Pinkberry Wellesley, and Gelato Cafe.
Are there shopping centers near Verizon Wireless Zone for convenience?
Yes, Linden Square shopping center and several retail stores like RW Shattuck Ace Hardware and TALBOTS women's clothing store are close by.
What nearby facilities can I visit along with Verizon Wireless Zone?
Nearby facilities include Momentum Dance gym, Bella Sante Day Spa, Unleashed by Petco pet store, Newton-Wellesley Dental Specialty Group, and Bank of America ATM and Financial Center.