Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Swansea’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
545 reviews
5 stars
443
4 stars
31
3 stars
15
2 stars3
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and patience, particularly highlighting individuals like Colton, Matthew, and Marc.
Knowledgeable Staff
Customers frequently noted the staff's expertise in handling various issues and providing tailored recommendations.
Positive Experiences
Numerous reviews reflected positive experiences, with customers expressing satisfaction with their purchases and the overall service.
Long Wait Times
Some customers reported long wait times and poor service during busy periods, indicating a need for better management of customer flow.
Deceptive Practices
A few reviews mentioned concerns about deceptive sales practices and unexpected fees, leading to dissatisfaction with the overall experience.
- SSStephanie Sineiro6 days ago5.0The team at the Verizon store in Swansea is awesome. Cory helped me switch over from T-Mobile & made the whole process seamless. He is friendly & knowledgeable and answered every question I had without hesitation. I highly recommend seeing Cory in the Swansea location!
- TSThatsmyname SilvOct 25, 20255.0Colton was great, got me onto my new plan with a cheaper bill and a new phone!
- JJJacobOct 20, 20255.0Came into the store needing a new phone and I worked with Colton, not only was he informative and helpful but very personable as well. I'll keep coming back to this Swansea store for any help as long as coltons there!
- GCGarrett CondonOct 19, 20255.0Colton hooked me and my wife up with new phones and made the process seamless for us. He was able to answer every question I had and ensured I picked up every possible promo that could be applied to my account! He got us hooked up with new gear AND saved us money in the process. Top guy over there.
- KSKevin SousaOct 18, 20255.0Matthew at the Swansea location is awesome! He made the process very easy and helped us get our devices set up before leaving the store. 5 Stars!
Frequently Asked Questions About Verizon
What brands of smartphones and devices does Verizon in Swansea carry?
Verizon in Swansea carries brands including Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
What are the store hours for Verizon at 728 Gar Highway?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Verizon Swansea offer in-store and curbside pickup options?
Yes, Verizon Swansea offers both in-store pickup and curbside pickup services.
Can I pay my Verizon bill directly at the Swansea Cellular Sales store?
Yes, you can pay your Verizon bill in-store at the Swansea Cellular Sales location.
What wireless services are available at Verizon in Swansea?
Services include Verizon Wireless plans, prepaid wireless, Smart Car (Hum), home phone, home internet, mobile hotspot, and Fios Home Internet.
What payment methods are accepted at Verizon Swansea?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is it necessary to make an appointment before visiting Verizon at 728 Gar Highway?
No appointment is required; customers can walk in or call to make an appointment if they prefer.
What nearby restaurants are available if I want to grab a meal before or after visiting Verizon?
Nearby restaurants include Ponderosa Steak House, Burger King, Friendly's, Aroma Joe's Coffee, and Plaza Pizza II.
Are there any nearby automotive services for repairs or tire needs when visiting Verizon?
Yes, Monro Auto Service and Tire Centers, Firestone Complete Auto Care, Valvoline Instant Oil Change, and BTT Trailer Sales are close by for automotive needs.
What gas stations are located near the Verizon store at 728 Gar Highway?
Nearby gas stations include Citgo, Swansea Gas, Shell, Speedway, Mobil, and Exxon & Mobil Stations.