Business Details
About
Cell Phone Store
TCC Swampscott, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1016 Paradise Road.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.4
325 reviews
5 stars
264
4 stars
18
3 stars4
2 stars2
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their needs.
Staff Performance
Specific employees like Hazem, Hamzah, and Jeff received numerous commendations for their exceptional service and professionalism.
Efficiency
Many reviews highlighted the quick and efficient service provided, making processes like phone upgrades and data transfers seamless.
Knowledgeability
Staff members were frequently noted for their expertise in explaining plans, troubleshooting issues, and providing clear guidance.
Store Environment
The store was described as clean, organized, and welcoming, contributing to a positive customer experience.
- KHKirsten Horn2 days ago5.0Juan is awesome! I came in pretty flustered bc my phone just died and wouldn't come back on. It was dead dead, he couldn't even get it to restart. He helped me make the best choice for a new phone, was super patient and knowledgeable. On top of that he's kind which seems rare in sales these days. He's fantastic to work with and should be managing his own store!
- VHVIctor Herrera3 days ago1.0Worst experience when I first walked in on 11/20/25 the guy was being rude to a different customer continue to ignore me then someone else with out a uniform came asked “ what I wanted “ I said I wanted to pick up a Router that Customer service told me to pick up at this location. He continue to tell me that there wasn’t any five minutes later my wife went to act like she was buying one and he had some. Location swampscott Paradise Road
- SSSpiroOct 31, 20251.0They always close early and make up excuses, bad management
- KPKym PappathanasiOct 22, 20255.0Had to upgrade a phone unexpectedly, Tolal was great and got me set up quickly!
- HRHolly RyanOct 17, 20255.0Every time I go to this Verizon location I’m assisted by friendly, knowledgeable people who go above and beyond. Hamzah especially showed this through my recent experience upgrading my iPhone and trading in my old one. He was able to walk me through everything I needed to know through the purchase, trouble shoot (going out of his own way) when there were shipping hiccups, and set me up properly when switching phones. I would absolutely recommend this store and Hamzah. Thank you!
Frequently Asked Questions About Verizon
What products and services does TCC Swampscott Verizon offer?
TCC Swampscott Verizon offers smartphones, tablets, Verizon home internet, accessories, device activation, device financing, bill payments, prepaid plans, new lines, upgrades, and more, all with Verizon network coverage including 5G service.
Where is the TCC Swampscott Verizon store located?
The store is located at 1016 Paradise Road, Swampscott, MA 01907, United States.
What are the store hours for TCC Swampscott Verizon?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does TCC Swampscott Verizon offer in-store pickup?
Yes, the store provides in-store pickup services for your convenience.
Can I schedule an appointment or service with TCC Swampscott Verizon online?
Yes, you can schedule appointments online at https://www.tccrocks.com/appointments/.
What brands are available at TCC Swampscott Verizon?
The store carries brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How does TCC Swampscott Verizon support the local community?
Proceeds from every purchase at TCC Swampscott go directly toward doing good in the local community.
What are some nearby places I can visit around TCC Swampscott Verizon?
Nearby places include Palm Beach Tan for beauty and spa services, Qdoba for Mexican food, Starbucks for coffee, and Pure Barre gym for fitness.
Are there convenient dining options near TCC Swampscott Verizon?
Yes, there are several dining options nearby such as Qdoba for Mexican cuisine, Wendy's for fast food, The Cookie Monstah bakery, and Dunkin Donuts for coffee and breakfast.
What nearby services can I access around TCC Swampscott Verizon?
Close by are services like ATI Physical Therapy, Dashing Diva Nails & Spa, UPS Alliance Shipping Partner, and an Exxon & Mobil gas station, which can be useful before or after your visit.