Business Details
About
Cell Phone StoreTCC
TCC Swampscott, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1016 Paradise Road.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.5
336 reviews
5 stars
275
4 stars
18
3 stars4
2 stars2
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff members like Hazem, Hamzah, and Juan, highlighting their patience, knowledge, and willingness to help.
Efficiency
Many reviews noted the quick and efficient service, with customers appreciating how fast their transactions were handled, often in less time than expected.
Knowledgeable Staff
Numerous customers commented on the staff's expertise and ability to explain products and services clearly, making the purchasing process easier.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to management issues and billing discrepancies that affected customer satisfaction.
- ADamy danforthDec 31, 20255.0Jeff was a great help in getting a new phone!
- KRKelly RobertieDec 31, 20255.0I went in last night because my phone wasn't charging. Talal was very helpful!
- OOOmar ObaidDec 27, 20255.0The bast customer service Hazem 👍
- JPJulia PotvinDec 20, 20255.0Hamzah Helped me with all of my accounts spent 3 hours with my family and helped me get YouTube and an iPad.
- MRMaureen RussellDec 3, 20255.0I m at the Swampscott location! I have been working w a gentleman man named Rick. Hes well spoken , knowledgeable, gave us a great deal, my mom was a lil difficult bc of her age and confused a bit by pricing! He was calm cool and collected! Patience of a saint! I m extremely thankful for all his grace. He a total keeper!
Frequently Asked Questions About Verizon
What products and services does TCC Swampscott Verizon offer?
TCC Swampscott Verizon offers smartphones, tablets, Verizon home internet, accessories, device activation, device financing, bill payments, prepaid plans, new lines, upgrades, and more, all with Verizon network coverage including 5G service.
Where is the TCC Swampscott Verizon store located?
The store is located at 1016 Paradise Road, Swampscott, MA 01907, United States.
What are the store hours for TCC Swampscott Verizon?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does TCC Swampscott Verizon offer in-store pickup?
Yes, the store provides in-store pickup services for your convenience.
Can I schedule an appointment or service with TCC Swampscott Verizon online?
Yes, you can schedule appointments online at https://www.tccrocks.com/appointments/.
What brands are available at TCC Swampscott Verizon?
The store carries brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How does TCC Swampscott Verizon support the local community?
Proceeds from every purchase at TCC Swampscott go directly toward doing good in the local community.
What are some nearby places I can visit around TCC Swampscott Verizon?
Nearby places include Palm Beach Tan for beauty and spa services, Qdoba for Mexican food, Starbucks for coffee, and Pure Barre gym for fitness.
Are there convenient dining options near TCC Swampscott Verizon?
Yes, there are several dining options nearby such as Qdoba for Mexican cuisine, Wendy's for fast food, The Cookie Monstah bakery, and Dunkin Donuts for coffee and breakfast.
What nearby services can I access around TCC Swampscott Verizon?
Close by are services like ATI Physical Therapy, Dashing Diva Nails & Spa, UPS Alliance Shipping Partner, and an Exxon & Mobil gas station, which can be useful before or after your visit.