Verizon

4.4
331 reviews
TCC, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola

About

Cell Phone Store
TCC Swampscott, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1016 Paradise Road.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
1016 Paradise Road, Swampscott, MA
01907, United States

Hours

Reviews

4.4
325 reviews
5 stars
264
4 stars
18
3 stars
4
2 stars
2
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their needs.

Staff Performance

Specific employees like Hazem, Hamzah, and Jeff received numerous commendations for their exceptional service and professionalism.

Efficiency

Many reviews highlighted the quick and efficient service provided, making processes like phone upgrades and data transfers seamless.

Knowledgeability

Staff members were frequently noted for their expertise in explaining plans, troubleshooting issues, and providing clear guidance.

Store Environment

The store was described as clean, organized, and welcoming, contributing to a positive customer experience.
  • KH
    Kirsten Horn
    2 days ago
    5.0
    Juan is awesome! I came in pretty flustered bc my phone just died and wouldn't come back on. It was dead dead, he couldn't even get it to restart. He helped me make the best choice for a new phone, was super patient and knowledgeable. On top of that he's kind which seems rare in sales these days. He's fantastic to work with and should be managing his own store!
  • VH
    VIctor Herrera
    3 days ago
    1.0
    Worst experience when I first walked in on 11/20/25 the guy was being rude to a different customer continue to ignore me then someone else with out a uniform came asked “ what I wanted “ I said I wanted to pick up a Router that Customer service told me to pick up at this location. He continue to tell me that there wasn’t any five minutes later my wife went to act like she was buying one and he had some. Location swampscott Paradise Road
  • SS
    Spiro
    Oct 31, 2025
    1.0
    They always close early and make up excuses, bad management
  • KP
    Kym Pappathanasi
    Oct 22, 2025
    5.0
    Had to upgrade a phone unexpectedly, Tolal was great and got me set up quickly!
  • HR
    Holly Ryan
    Oct 17, 2025
    5.0
    Every time I go to this Verizon location I’m assisted by friendly, knowledgeable people who go above and beyond. Hamzah especially showed this through my recent experience upgrading my iPhone and trading in my old one. He was able to walk me through everything I needed to know through the purchase, trouble shoot (going out of his own way) when there were shipping hiccups, and set me up properly when switching phones. I would absolutely recommend this store and Hamzah. Thank you!

Frequently Asked Questions About Verizon

What products and services does TCC Swampscott Verizon offer?

TCC Swampscott Verizon offers smartphones, tablets, Verizon home internet, accessories, device activation, device financing, bill payments, prepaid plans, new lines, upgrades, and more, all with Verizon network coverage including 5G service.

Where is the TCC Swampscott Verizon store located?

The store is located at 1016 Paradise Road, Swampscott, MA 01907, United States.