Many customers praised the staff for their kindness and compassion, especially during difficult times such as euthanasia.
Staff Performance
While most reviews highlighted the caring nature of the veterinary staff, there were notable complaints about the receptionists' attitudes and professionalism.
Pricing Concerns
Several customers expressed dissatisfaction with the high costs of services and perceived unnecessary procedures, leading to feelings of being overcharged.
Appointment Availability
Customers reported difficulties in scheduling timely appointments, especially for urgent care, which led to frustration.
Overall Experience
Despite some negative feedback, many customers expressed satisfaction with the quality of veterinary care and the facility's cleanliness.
XB
Xavier Simón Benítez
Nov 7, 2025
5.0
We loved the place! They made us feel welcomed since the first minute. We just went there for a first visit, but for sure this is going to be our cat’s vet from now on
DA
Dylan Ayotte
Oct 27, 2025
5.0
I have been going here close to a decade and I couldn't have chosen a better Vet. My dog is a very reactive rescue and Southwick VCA is nothing but accommodating. Whether it be a sneaky side entrance to avoid the waiting room or a full blown bear hug to administer eye drops. They always make sure my boy gets his care. Grateful for everyone at VCA Southwick.
BD
Brenna Diaz
Sep 16, 2025
5.0
Had to euthanize our 4 year old belgian malinois due to lymphoma and they were absolutely amazing throughout the whole process. They were kind, comforting, and made sure we understood everything beforehand. Thank you so much for your help Dr. Decker and everyone else for all your help and support in this unfortunate process.
I highly recommend them due to caring staff and reasonable pricing!
DR
Dewayne Roos
Jul 30, 2025
4.0
Took our little dog in to update her vaccinations. Staff was nice and comforting to pets brought I. We were helped promptly and the tried to make it less stressful. This Veterinary location is a member of a chain. And like most of it is expensive.
DP
Diana Pelletier
Jul 18, 2025
5.0
Great vets, wonderful staff! I have a fearful pup and they always work wonders with him to make sure he's comfortable
Frequently Asked Questions About VCA Southwick Animal Hospital
What are the operating hours of VCA Southwick Animal Hospital?
VCA Southwick Animal Hospital is open Monday to Thursday from 8:00 AM to 7:00 PM, Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and is closed on Sundays.
What types of pets does VCA Southwick Animal Hospital care for?
The hospital primarily cares for cats and dogs.
What veterinary services does VCA Southwick Animal Hospital offer?
They provide advanced care services, allergy and itchy skin relief, diabetes treatment for dogs and cats, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm treatment, internal medicine, medications/prescriptions, parasite control, wellness exams for pets at different life stages, spay and neuter, vaccines, and weight loss programs.
Is VCA Southwick Animal Hospital accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Southwick Animal Hospital located?
It is located at 498 College Highway, Southwick, MA 01077, USA.
Does VCA Southwick Animal Hospital offer any promotions for new clients?
Yes, new clients can get a Free First Exam coupon by visiting their website.
How can I contact VCA Southwick Animal Hospital by phone?
You can reach them at their local phone number: +1 413-569-3866 or their main phone: +1 413-729-0964.
What nearby dining options are available around VCA Southwick Animal Hospital?
Nearby dining options include Dunkin' for coffee and donuts, Kettlebread Deli Restaurant offering sandwiches and American fare, and The Southwick Inn, which serves American cuisine and also functions as a bar.
Are there any nearby places of interest where I can take my pet for activities around VCA Southwick Animal Hospital?
You might consider visiting New England Bike for bike rentals and sporting goods, or Southwick Tae Kwon Do if interested in martial arts, both are near the hospital and provide options for active outings.
Where can I find other veterinary services near VCA Southwick Animal Hospital?
Another nearby veterinary option is Kuzmickas Patricia A DVM, which is located close to VCA Southwick Animal Hospital.