Verizon

4.8
365 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, South Easton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 606 Washington St.

Location

Verizon
606 Washington St, South Easton, MA
02375, United States

Hours

Reviews

4.8
354 reviews
5 stars
331
4 stars
3
3 stars
4
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, patience, and knowledge, particularly highlighting employees like Matt, Jovani, and Daphne.

Efficiency

Many reviews noted the quick and efficient service provided, with staff helping customers resolve issues and set up new phones in a timely manner.

Product Knowledge

Staff demonstrated strong knowledge of products and services, effectively explaining features and helping customers make informed decisions.

Positive Experiences

Numerous customers reported outstanding experiences, recommending the store and specific employees for their exceptional service.

Billing Issues

Some customers expressed frustration with billing discrepancies and issues related to promotions, indicating a need for improved clarity and follow-up.
  • II
    illari
    Nov 15, 2025
    5.0
    Came into the Verizon store in Easton expecting the usual hassle, but it was actually pretty smooth. Sia and Jovani helped me out quick. I had an issue with my upgrade and they got it sorted without making it a whole thing. Good service that didn’t waste my time. Would go back.
  • CF
    Christopher Flauer
    Nov 11, 2025
    5.0
    My phone completely died out of nowhere, and I went into the Verizon store in Easton pretty frustrated. Sia was the one who helped me out, made the whole situation a lot easier. She figured out what was wrong, explained my options clearly, and managed to get me a good deal on a new phone. I didn’t feel pressured or rushed, just straightforward help when I really needed it. Appreciate the professionalism.
  • NC
    Noah Carvalho
    Nov 11, 2025
    5.0
    Had an awesome experience at the Verizon store in Easton. Sia was super helpful and friendly, she made upgrading my phone quick and easy. She explained everything clearly and got me the best deal. Definitely ask for Sia if you go in
  • KW
    Kendall Wagner
    Nov 3, 2025
    5.0
    I needed a new phone ASAP as mine legitimately died today. I was in and out of this store so fast with a brand new phone completely set up AND received a discount on an accessory to go with it. Derek was so helpful and did not try to upsell me or push me on anything. He answered all my questions and gave me great advice. Thank you Derek for such wonderful customer service!! Highly recommend going to this store, and ask for Derek or his friend John!
  • MD
    Michael Dern
    Oct 29, 2025
    5.0
    I presented to the Verizon store in Easton, Ma with the concern of my bills for the last two months which are automatic, which, in fact, our automatic withdrawals and did not make any sense. I met Derek M., Who helped navigate me through the entire process and helped determine why the bills were wrong. He was quite personable and quite affable, and he was able to call Verizon customer service and showed perseverance throughout the entire process until we resolved, and had the two erroneous lines removed from my phone as well as getting the appropriate credit refund that I was originally charged for. Derek is a Verizon employee that should be valued for the way he handled both myself in the situation.

Frequently Asked Questions About Verizon

What products and services does Verizon South Easton offer?

Verizon South Easton offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more on the Verizon network including 5G service for consumers and businesses.

What are the store hours for Verizon South Easton?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.