Verizon

3.7
321 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Seekonk for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Verizon
191 Highland Ave, Seekonk, MA
02771, United States

Hours

Reviews

3.8
251 reviews
5 stars
137
4 stars
35
3 stars
17
2 stars
13
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Mahlik and Ashton received praise for their helpfulness, others were criticized for being dismissive or rude.

Sales Practices

Several customers reported feeling misled or pressured into purchases, with claims of dishonesty regarding plans and promotions.

Store Environment

The store's atmosphere received mixed reviews, with some customers appreciating the cleanliness and organization, while others found it sterile and unwelcoming.

Staff Knowledge

There were complaints about staff lacking knowledge and training, leading to poor customer experiences and unresolved issues.
  • AN
    Anyce Nagle
    3 days ago
    5.0
    I walked in to upgrade my phone and watch yesterday, there was only one person working but I was beyond impressed with him. Craig was helping another customer when I arrived, but I was addressed promptly and was able to browse with no pressure. Shortly after I arrived there were several other customers that walked in. There also happened to be a tower down so there were several calls as well as walk in customers asking for updates. Craig was able to multitask, address everyone’s concerns, and get everyone taken care of in a reasonable time. While my phone was transferring data I witnessed several interactions with customers and just wanted to say that Craig’s customer service was phenomenal. Overall great experience and will be returning whenever we need any in store service!
  • KR
    Katheryn Rosener
    Dec 12, 2025
    5.0
    Best customer service experience with Mahlik. He was so patient, caring and was a wonderful communicator We were very fortunate!
  • LL
    Louis
    Nov 29, 2025
    1.0
    I’m here from the viral TikTok about your rude associate talking to a customer that is being charged for a phone they never received. Man you guys really gotta do some customer service retraining. That man has no business being in there working with the public. Absolute zero willingness to help. I suspect you’ll see a flood of reviews about him shortly
  • LM
    Lori Meyers
    Nov 24, 2025
    5.0
    Mahlik was amazing He was able To meet all of my needs quickly! Awesome Job!
  • VP
    Veronica Pickering
    Nov 18, 2025
    2.0
    I went with a friend who needed help with a new phone. The gentleman who helped her was dismissive about her concerns even telling her that women our age,we are in our 70's just don't get it. We left very unhappy with the experience.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Seekonk, MA?

The Verizon store in Seekonk is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Seekonk?

It is located at 191 Highland Ave, Seekonk, MA 02771, USA.