Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 31 Furlong Dr in Revere, MA 02151
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
197 reviews
5 stars
174
4 stars
3
3 stars
4
2 stars
4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for their helpfulness, professionalism, and knowledge, with many customers highlighting specific employees like Kevin, Juan, and Steven for their exceptional service.
Store Hours
Several customers expressed frustration regarding inconsistent store hours, noting that the store was often closed or not open during posted hours.
Sales Practices
There are mixed reviews about sales practices, with some customers reporting unauthorized charges or services added to their accounts without consent, while others appreciated the transparency and helpfulness in finding the best deals.
Overall Experience
Many customers reported positive experiences, emphasizing the friendly atmosphere and willingness of staff to assist with various issues, making it a preferred location for upgrades and service.
Wait Times
Some reviews mentioned long wait times and insufficient staffing during busy periods, leading to dissatisfaction among customers.
- CDCheryl DipietroNov 3, 20255.0Fantastic service Won’t go anywhere else
- KHKate HenryOct 30, 20255.0Great customer service. Very grateful to be able to replace my phone quickly and have items transferred easily.
- LTLili TomSep 27, 20255.0Juan is knowledgeable, patient, and professional. Great experience.
- JKJames KioussisSep 24, 20255.0Nice people very helpful
- BBBrea BrightSep 7, 20251.0This is the second time I’ve gone there on a Sunday and they weren’t open at 11. Today I waited with 5 other people for 20 minutes in the rain before I decided to go to another location.
Frequently Asked Questions About Verizon
What types of products can I find at Russell Cellular in Revere, MA?
Russell Cellular offers Verizon Wireless products including cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid plans.
What are the operating hours for Russell Cellular at 31 Furlong Dr, Revere?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular provide in-store pickup for orders?
Yes, in-store pickup is available for customers.
What payment options does Russell Cellular accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Russell Cellular store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Do I need an appointment to visit Russell Cellular in Revere?
No, appointments are not required to visit the store.
How can I contact Russell Cellular in Revere by phone or email?
You can call them at +1 781-286-2224 or email revere.ma@russellcellular.com.
Where can I find an Amazon Locker near Russell Cellular for convenient package pickup?
Amazon Locker - Jyie is located nearby, providing a convenient option for picking up your Amazon packages when visiting or after your store visit.
What nearby shopping centers can I visit before or after shopping at Russell Cellular?
The Shops At Suffolk Downs and Target Store Revere are close by and offer a variety of retail and grocery options to complement your visit.
Are there dining options near Russell Cellular for a meal or snack?
Yes, nearby dining options include Wendy's for fast food, Flaming Grill for Asian cuisine, and Beachway Beer And Wines for drinks.