Many customers praised the staff for their compassionate and attentive care towards pets, especially during emergencies.
Professional Staff
The veterinary team is frequently described as professional, knowledgeable, and friendly, with several specific doctors receiving high praise.
High Costs
Numerous reviews highlighted concerns about the high prices for services, with some customers feeling overcharged for treatments and consultations.
Customer Service Issues
Some customers reported difficulties with scheduling appointments and communication, indicating a need for improvement in customer service.
Long-Term Trust
Several long-term clients expressed their loyalty to the clinic, citing years of satisfactory service and care for their pets.
CG
Cooking with Ms G Rachel Goclawski
Nov 11, 2025
5.0
Great bedside manner
WL
Warren Lugo
Nov 9, 2025
5.0
Friendly and professional service. Healthcare services are supreme.
GA
Greg Aries
Jul 22, 2025
5.0
My pup comes here from surgery to nails being trimmed the staff is outstanding! very friendly! Highly recommend!
SN
sumana northover
Jul 7, 2025
5.0
I can’t say enough about the exceptional care our dog Nikki received at VCA Northborough this past Saturday.
Nikki was attacked by another dog on her afternoon walk and needed urgent treatment for multiple wounds to her neck, shoulder, chest, and front leg. From the moment we arrived, Dr. Kim, Dr. Knight, and the entire staff treated Nikki with such compassion, skill, and dedication. They stayed well past closing time to make sure she was stable and comfortable enough to come home with us that night, knowing she would rest better at home than staying overnight.
We are so grateful for the level of care and attention Nikki received during such a frightening time. Her wounds will take a couple of weeks to heal, and her spirit may take a little longer, but she is already well on her way to a full recovery, thanks in no small part to the incredible team at VCA Northborough.
Thank you for everything you did for Nikki and for us. We truly appreciate it.
TH
tina heagney
Jun 15, 2025
5.0
My husband Brien and I absolutely love Dr Mark she is so caring and loving, and goes above and beyond for our fur babies, so blessed to have her in our lives. She is so careful with assessing tiny breed animals and watches them closely including with their vaccinations that was so important to us! We also think very highly of Dr Amy Ruggiero excellent surgeon. Can’t say enough the staff is so amazing Sara/ Mariah, love you girls best Assistants! and the front office is the best!!!
Frequently Asked Questions About VCA Northboro Animal Hospital
What are the operating hours of VCA Northboro Animal Hospital?
VCA Northboro Animal Hospital is open Monday through Thursday from 7:30 AM to 8:00 PM, Friday from 7:30 AM to 7:00 PM, and Saturday and Sunday from 8:00 AM to 4:00 PM.
What types of pets does VCA Northboro Animal Hospital care for?
VCA Northboro Animal Hospital provides veterinary care primarily for cats and dogs.
What veterinary services does VCA Northboro Animal Hospital offer?
They offer a range of services including advanced care, allergy and itchy skin relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm disease treatment, internal medicine, prescriptions, parasite control, wellness exams, physical exams, preventive and primary care, puppy and kitten wellness, senior pet wellness, spay and neuter, vaccines, and weight loss programs.
Is VCA Northboro Animal Hospital accredited or affiliated with any professional associations?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Where is VCA Northboro Animal Hospital located?
It is located at 286 West Main St, Northborough, MA 01532, United States.
How can I contact VCA Northboro Animal Hospital?
You can reach them by phone at +1 508-393-8339 (local) or +1 508-571-8330 (main).
Are there any pet grooming or pet service providers near VCA Northboro Animal Hospital?
Yes, nearby places include Caitlin K Grooms and Northborough Canine Rehabilitation & Fitness Center, which offer pet grooming and related services.
What dining options are available near VCA Northboro Animal Hospital?
Nearby dining options include Bistro Limoncello (seafood and Italian), Rancho Corona Authentic Restaurant and Cantina (Mexican and Tex-Mex), Mikaku Japanese Restaurant (sushi), Gather Provisions (cafe and beer bar), Lalajava LLC (coffee shop and smoothie bar), and The Pickle Haus Deli & More (sandwich shop).
Are there fitness or wellness centers near VCA Northboro Animal Hospital?
Yes, Aspire Fitness is a nearby gym and fitness center, and there are several spas and salons such as New Leaf Salon and Spa, AcuMassage, Mademoiselle Nails & Spa, and tamedandtinted for wellness and beauty services.
Can new clients get any special offers at VCA Northboro Animal Hospital?
Yes, new clients can access a free first exam coupon by visiting the hospital's website.