Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Newton’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
370 reviews
5 stars
300
4 stars
12
3 stars5
2 stars1
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees for their helpfulness, patience, and professionalism, particularly highlighting staff like Brian, Meline, and Jason.
Long Wait Times
Several reviews mentioned long wait times for service, with some customers expressing frustration over delays in assistance.
Franchise Issues
Multiple customers noted that this location is a franchise and not a corporate Verizon store, leading to confusion and dissatisfaction with service and billing.
Billing Problems
Numerous reviews reported issues with incorrect billing, hidden fees, and discrepancies between promised deals and actual charges.
Mixed Experiences
While some customers had positive experiences, others reported significant frustrations, indicating inconsistency in service quality.
- EHEli HamiltonDec 24, 20252.0Not a real Verizon store. They can only help with certain things.
- DGDenali GustavsenDec 14, 20251.0I had to wait 45 minutes to ask a simple question, I don’t believe it’s staffs fault , company is ridiculous to not hiring anyone and leaving 1 or 2 people alone to do all the job
- MBMichelle BNov 26, 20255.0Very helpful!
- AAAli AliyevNov 16, 20255.0Nick is super helpful! I am very delighted , I purchased a nice iPhone 17 pro max , He is kind and customer service is dope! Very appreciated
- VVvittoria vanniNov 14, 20255.0We visited this store a few days ago. We had just arrived here from abroad and needed to activate home Wi-Fi and new phone lines. We were greeted by Dimitrius (I hope that's how his name is spelled), an incredibly kind, patient, and always smiling guy. Dimitrius helped and supported us throughout the entire long process (over 2 hours). We were fortunate to meet him and have him help us. Thanks again, Dimitrius. People like you are Verizon's true strength. You deserve the best.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Newton?
The Verizon store is located at 230 Needham Street, Newton, MA 02464.
What are the Verizon store hours at 230 Needham Street?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need an appointment to visit the Verizon store at 230 Needham Street?
No appointment is required to visit the store, but you can call ahead to make an appointment if you prefer.
Which brands and devices does the Verizon store at 230 Needham Street offer?
They offer devices from popular brands including Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
What payment options are accepted at the Verizon store in Newton?
The store accepts American Express, Discover, MasterCard, and Visa for payments.
What services are available at the Cellular Sales Verizon store?
Services include Verizon wireless plans, prepaid wireless, Hum smart car service, home phone, home internet, mobile hotspot, and Fios Home Internet.
Can I pick up or get delivery for my order at the Verizon store?
Yes, the store offers both in-store pickup and curbside pickup services.
Are there food options near the Verizon store at 230 Needham Street?
Yes, Jonathan's Bar and Grille and Five Guys are nearby restaurants you can visit before or after shopping.
What nearby stores can I visit along with the Verizon store for shopping needs?
Nearby shopping options include Mattress Firm, Lakeshore Learning Store, Home Design Place, and HomeGoods.
Are there any nearby salons or beauty services close to the Verizon store?
Yes, you can find salons like European Wax Center, Haircuts, Ltd., and Fine Lines Hair Salon near the Verizon store at 230 Needham Street.