Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Natick, MA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
248 reviews
5 stars
191
4 stars
17
3 stars
7
2 stars0
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised individual employees for their helpfulness, while others reported rude and unresponsive staff.
Sales Practices
Concerns about transparency in sales practices, with multiple customers reporting unexpected charges and upselling tactics.
Wait Times
Long wait times reported by several customers, leading to frustration and walkouts.
Knowledgeable Staff
Some employees, particularly Ryan and Matt, received high praise for their product knowledge and assistance.
Store Environment
The store environment was described as friendly and welcoming by many customers, though some noted issues with staff behavior.
- ADann doyleSep 15, 20215.0Awesome experience but it always is at this place - I never go to a Verizon store anymore as my experiences with them have always been horrible. These guys, specifically Ryan, who I dealt with today are super helpful and pleasant. A+ Experience every time!
- BGBernardete GoncalvesOct 8, 20204.0Good friendly service.
Frequently Asked Questions About Verizon
What products and services does Victra offer as a Verizon Authorized Retailer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, new lines, upgrades, fios home internet, and device protection.
What are the store hours for Victra in Natick, MA?
Victra is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Victra Verizon Authorized Retailer located in Natick?
The store is located at 1245 Worcester St, Natick, MA 01760, USA.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra offer in-store pickup for online orders?
Yes, Victra provides in-store pickup services for customers.
Does Victra provide free Wi-Fi and do they welcome LGBTQ customers?
Yes, Victra offers free Wi-Fi and is welcoming to LGBTQ customers.
Can customers find Victra in Natick Mall near other popular stores?
Yes, Victra is located near popular Natick Mall stores like The LEGO Store, Tiffany & Co., and Brazilia's Boutique.
Are there any dining options near Victra at Natick Mall?
Yes, nearby dining options include Woops! Macarons & Gifts, Auntie Anne's bakery, and Wasabi Modern Japanese Cuisine, perfect for grabbing a treat before or after visiting Victra.
What clothing or fashion stores are close to Victra at Natick Mall?
Nearby clothing stores include Zara, Tillys, UNIQLO, and Buckle, providing great shopping opportunities near Victra.
How can customers schedule an appointment or manage their Verizon account at Victra?
Customers can use the My Verizon app, available on the App Store, to schedule appointments and manage their Verizon accounts.