Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Medway, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 92 Main St.
Location
Hours
Reviews
4.5
144 reviews
5 stars
120
4 stars
5
3 stars
4
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting employees like Ponny and Jesus.
Efficiency
Several reviews noted fast service and efficient handling of transactions, with customers appreciating quick resolutions to their issues.
Mixed Experiences
While many had positive interactions, some customers reported poor service and rudeness from certain employees, leading to dissatisfaction.
Product Knowledge
Customers frequently mentioned the staff's ability to explain options and provide detailed information about products and services.
Store Environment
The store was described as welcoming and accommodating, although some reviews mentioned issues with wait times and staffing levels.
- MSMady SchrassOct 31, 20255.0Had a great experience with the store manager, Jesus! He was really helpful with my Dad and I.
- JCJennifer CollignonOct 30, 20255.0I had such a great experience! I will exclusively be coming back to this store when I need new phones. Jesus walked me through all my options and answered all my questions. It was fast and efficient and they have such a great team!
- KCKatie CanducciOct 28, 20255.0Fast service and kind people! Jesus was able to help me find a phone, case and even applied the screen protector for me! He was able to make the process so simple and was a pleasure to work with. Would recommend to a friend
- ECEmma CanducciOct 28, 20255.0Can’t recommend this team enough! Jesus was so helpful and patient when working with me. Will definitely come back!
- ALANTIQUE LOVERSSep 23, 20255.0Thank you for your help.
Frequently Asked Questions About Verizon
What types of products can I find at Verizon Wireless Zone in Medway?
You can find smartphones, tablets, wireless devices, tech accessories, and connected devices from top brands like Apple, Samsung, and Google at Verizon Wireless Zone in Medway.
What services does Verizon Wireless Zone in Medway offer?
They offer bill payments, new lines, upgrades, device activation and financing, Verizon Wireless plans including prepaid and unlimited options, Total Mobile Protection, wet phone recovery, in-store pickup, and home internet services like Fios.
What are the store hours for Verizon Wireless Zone in Medway?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Verizon Wireless Zone located in Medway?
Verizon Wireless Zone is located at 92 Main St, Medway, MA 02053, inside the Medway Shopping Plaza.
Can I pick up my online orders in-store at Verizon Wireless Zone?
Yes, the store offers in-store and curbside pickup services for your convenience.
Does Verizon Wireless Zone in Medway provide 5G network service?
Yes, they offer the latest devices with Verizon 5G network coverage for both consumers and businesses.
How can I schedule an appointment at Verizon Wireless Zone Medway?
You can schedule an appointment through their online booking link at https://wirelesszone.com/appointments/.
What nearby dining options are available near Verizon Wireless Zone in Medway?
Nearby dining includes Happy Hatter Diner, Famous Pizza, Medway Famous Pizza, Pj's Smoke 'N' Grill, Kawaii Sushi Asian Fusion, Szechuan Garden, and Medway Restaurant offering breakfast, pizza, barbecue, Asian fusion, and more.
Are there any nearby fitness centers near Verizon Wireless Zone in Medway?
Yes, Anytime Fitness and Curves gyms are nearby, providing convenient options for fitness before or after your visit.
What other retail stores can I find near Verizon Wireless Zone in Medway?
Nearby retail stores include Rocky's Ace Hardware, The Quilt Tree (fabric and crafts), Medway Smoke Shop, Treasure Box (antiques and gifts), and Tri-Valley Sports & Apparel.