Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Lenox’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
393 reviews
5 stars
347
4 stars
10
3 stars
7
2 stars5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional service provided by staff members, particularly highlighting Mario, Todd, and Katie for their patience, knowledge, and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's expertise and ability to explain complex issues clearly, making the customer experience smoother.
Mixed Experiences
While many customers had positive interactions, some expressed frustration with billing issues and the perception of hidden fees, indicating a need for clearer communication.
Store Environment
The store was described as friendly and accommodating, with several customers recommending it for its welcoming atmosphere.
- LOLuis Ocasio6 days ago5.0Mario helped with my bill, questions, and hes legit funny as hell. Please hire more like him.
- KPKate PostDec 24, 20255.0Omar was an absolute lifesaver. He was so patient, knowledgeable and resourceful in getting us onto new devices that had many complexities in the switch. What an addition to the team!!! The best experience we have ever had
- TATaylor AlonsoNov 15, 20255.0Thank you so much to Mario for helping me lower my bill! Exceptional customer service will be going back to him to get my new phone in a few weeks !
- LZLynn ZuckermanNov 8, 20255.0⭐️⭐️⭐️⭐️⭐️ Todd Aston is simply the best! Todd is by far the best Verizon Sales Consultant I’ve ever worked with — truly exceptional. He has fixed multiple problems and cleaned up several complicated issues left from other sales experiences, all with incredible professionalism and care. Every time he helps with new products or upgrades, it’s an absolutely flawless experience. I cannot compliment Todd enough — he’s the gold standard of customer service. The best of the best! 👏👏👏
- RRRockItLikeARiotNov 6, 20255.0Mario has easily made dealing with a corporation manageable & dare I say enjoyable to work with. There have been numerous accounts where my senior mother & I have been at a crossroads with Verizon. He has always managed each occasion with grace, understanding, and empathy, as well as being personable yet professional. He not only has an abundance of knowledge that he can effortlessly provide, but he seems to truly enjoy working with and educating customers. He is a wonderful asset to have on your team, as well as ours. Thank you, Mario, for being so patient & caring, & for making Verizon feel like our second family.
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Lenox, MA?
The Verizon Cellular Sales store is located at 505 Pittsfield Rd, Lenox, MA 01240.
What brands of phones can I buy at Cellular Sales in Lenox?
You can purchase phones from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus at this location.
What are the store hours for the Verizon Cellular Sales location on Pittsfield Rd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does the Lenox Verizon Cellular Sales store offer pickup services?
Yes, the store offers both in-store and curbside pickup services.
What services can I get at the Verizon Cellular Sales store in Lenox?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and more.
Can I pay my Verizon bill at the Cellular Sales store in Lenox?
Yes, you can pay your Verizon bill in-store at this location.
What payment options are accepted at the Verizon Cellular Sales store?
They accept American Express, Discover, Mastercard, and Visa.
Do I need an appointment to visit the Verizon Cellular Sales store at 505 Pittsfield Rd?
No appointment is required to visit the store, but you can call to make one if you prefer.
What restaurants are near the Verizon Cellular Sales store for dining before or after my visit?
Nearby restaurants include Panda House Restaurant, Burger King, Amazing Pho, Zampano's, and 110 Grill.
Is there a grocery store near the Verizon store where I can shop during my visit?
Yes, Price Chopper Supermarkets and Market 32 are nearby grocery stores that you can visit.
What other retail or service locations are close to the Verizon Cellular Sales store that might be useful?
Nearby locations include CVS Pharmacy for medical supplies, Monro Auto Service for car repairs, and LibertyX Bitcoin ATM for financial services.