Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Lenox’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
392 reviews
5 stars
346
4 stars
10
3 stars
7
2 stars5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Todd, Mario, and Katie.
Product Knowledge
Several reviews noted the staff's expertise in explaining products and services, helping customers make informed decisions.
Mixed Experiences
While many had positive interactions, some customers reported issues with billing and service quality, indicating a lack of consistency.
Store Environment
Customers appreciated the welcoming atmosphere, including complimentary snacks and drinks while waiting for assistance.
Sales Practices
Some reviews raised concerns about hidden fees and unclear billing practices, leading to dissatisfaction among certain customers.
- EPEvelyn PascalNov 8, 20255.0Todd Aston Todd is the best you could ever employ! I live in Washington DC and Stockbridge MA Todd in your Lenox store is the only person I will deal with in either location He has been helping me .. selling me produts and solving all problems.. but thanks to Todd I don't have many problems!!! I thank you for him!!
- LZLynn ZuckermanNov 8, 20255.0⭐️⭐️⭐️⭐️⭐️ Todd Aston is simply the best! Todd is by far the best Verizon Sales Consultant I’ve ever worked with — truly exceptional. He has fixed multiple problems and cleaned up several complicated issues left from other sales experiences, all with incredible professionalism and care. Every time he helps with new products or upgrades, it’s an absolutely flawless experience. I cannot compliment Todd enough — he’s the gold standard of customer service. The best of the best! 👏👏👏
- RRRockItLikeARiotNov 6, 20255.0Mario has easily made dealing with a corporation manageable & dare I say enjoyable to work with. There have been numerous accounts where my senior mother & I have been at a crossroads with Verizon. He has always managed each occasion with grace, understanding, and empathy, as well as being personable yet professional. He not only has an abundance of knowledge that he can effortlessly provide, but he seems to truly enjoy working with and educating customers. He is a wonderful asset to have on your team, as well as ours. Thank you, Mario, for being so patient & caring, & for making Verizon feel like our second family.
- KTKoska TVNov 6, 20255.0I have gone to verizon all around the area … this store is the best !! I worked with Mario and he would so informational , I barely had to do anything and he made me understand what was going on and I saved money on my bill!!! These guys are good !! Take your business here you won’t regret !!!
- CGCrystal GlemserNov 6, 20255.0Went into the store this past week and an amazing experience with a sales employee named Mario. He helped me with my bill and made it super easy for me. I don't think I've ever had a better experience in one of these places. Most people have no idea what they are doing and don't seem to care about their jobs but this guy knows what he's doing. Thank you again so much for all your help Mario we will definitely be back!
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Lenox, MA?
The Verizon Cellular Sales store is located at 505 Pittsfield Rd, Lenox, MA 01240.
What brands of phones can I buy at Cellular Sales in Lenox?
You can purchase phones from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus at this location.
What are the store hours for the Verizon Cellular Sales location on Pittsfield Rd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does the Lenox Verizon Cellular Sales store offer pickup services?
Yes, the store offers both in-store and curbside pickup services.
What services can I get at the Verizon Cellular Sales store in Lenox?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and more.
Can I pay my Verizon bill at the Cellular Sales store in Lenox?
Yes, you can pay your Verizon bill in-store at this location.
What payment options are accepted at the Verizon Cellular Sales store?
They accept American Express, Discover, Mastercard, and Visa.
Do I need an appointment to visit the Verizon Cellular Sales store at 505 Pittsfield Rd?
No appointment is required to visit the store, but you can call to make one if you prefer.
What restaurants are near the Verizon Cellular Sales store for dining before or after my visit?
Nearby restaurants include Panda House Restaurant, Burger King, Amazing Pho, Zampano's, and 110 Grill.
Is there a grocery store near the Verizon store where I can shop during my visit?
Yes, Price Chopper Supermarkets and Market 32 are nearby grocery stores that you can visit.
What other retail or service locations are close to the Verizon Cellular Sales store that might be useful?
Nearby locations include CVS Pharmacy for medical supplies, Monro Auto Service for car repairs, and LibertyX Bitcoin ATM for financial services.