Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Hyannis for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
215 reviews
5 stars
88
4 stars
26
3 stars
20
2 stars
13
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and unhelpful service, with several mentioning rude or dismissive staff.
Staff Knowledge
Some customers praised individual staff members for their helpfulness and knowledge, while others criticized the overall lack of staff competence.
Long Wait Times
Numerous reviews highlighted excessive wait times for service, often with customers feeling ignored or neglected.
Frustration with Processes
Customers expressed frustration with the store's processes, including appointment scheduling and billing issues.
Mixed Experiences
While some customers had positive experiences, many others reported dissatisfaction, leading to a general sense of inconsistency in service quality.
- ZMZack ManciniDec 28, 20255.0Michael Cook helped us out beyond expectations.
- RGRay GarafanoSep 12, 20255.0Jesus did a great job for me!
- AAAbigaiLtheSnailOct 3, 20205.0Kenny was kind and helpful to us.
- PRPatricia RodericksFeb 15, 20194.0It would be great if they actually could do the inputs instead of making you call a customer service representative.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location in Hyannis?
The Verizon store in Hyannis is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What mobile brands does the Verizon Hyannis store carry?
The store carries popular mobile brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What products and services are available at this Verizon store?
They offer business cell phones, mobile hotspots, tablets, laptops, as well as mobile, 5G home internet, and voice plans.
Can I schedule an appointment or order online for the Verizon Hyannis store?
Yes, you can schedule an in-store appointment or place orders online with options like in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment options does Verizon Hyannis accept?
They accept payments via check, debit cards, and mobile NFC payments; cash is not required.
Is the Verizon Hyannis location open and operational?
Yes, the Verizon store in Hyannis is currently open and operational.
Which nearby restaurants can I visit before or after shopping at Verizon Hyannis?
Nearby restaurants include Papa Gino's, IHOP, Charleys Cheesesteaks, Burger King, Burrito Bistro, and Not Your Average Joe's, perfect for a meal before or after your visit.
Are there any other mobile phone stores near the Verizon Hyannis location?
Yes, nearby mobile phone stores include T-Mobile locations and Verizon Business Services for additional telecom needs.
Can I combine my visit to Verizon with shopping at nearby retail centers?
Absolutely! Nearby retail places include CapeTown Plaza, Sephora, Charming Charlie, and Whole Foods Market, offering a variety of shopping experiences conveniently close to Verizon.
How can I find more information or connect with Verizon Hyannis online?
You can visit their website at https://www.verizon.com/stores/details/massachusetts/hyannis/hyannis-1024822 or connect via their Facebook page at https://www.facebook.com/135068883216847.