Verizon

4.9
528 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Hingham, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 92 Derby St.

Details

  • Curbside pickupNot available

Location

Verizon
92 Derby St, Hingham, MA
02043, United States

Hours

Reviews

4.9
512 reviews
5 stars
496
4 stars
2
3 stars
0
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Ron and Jakobe, for their exceptional service, professionalism, and willingness to go above and beyond to assist.

Efficiency

Many reviews highlighted the quick and efficient service provided during phone upgrades and activations, making the process easy and painless for customers.

Knowledgeability

The staff demonstrated extensive knowledge about products and services, helping customers make informed decisions and resolve issues effectively.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding dishonesty about promotions and unresolved issues, suggesting inconsistency in service.
  • MS
    Meredith Scollon
    5 days ago
    5.0
    Ron rocks! New to Verizon and it was a great experience. Many customers came in and the staff was able to help on all kinds of levels. Efficient and friendly staff.
  • HG
    Harvey Goldstein
    Dec 29, 2025
    5.0
    I had an outstanding experience at Verizon thanks to Ron. From start to finish, he was professional, knowledgeable, and genuinely focused on helping me find the best solution for my needs. He took the time to clearly explain my options, answered every question with patience, and made the entire process smooth and stress-free. This was hands down the best customer service experience I’ve ever had at a phone store. Ron is a true asset to Verizon, and I highly recommend working with him if you get the chance.
  • PG
    Population Gamer
    Dec 29, 2025
    5.0
    Ron and Jakobe are the legends of Verizon!!! I was super unhappy with my plan, ready to switch to T-mobile, but Ron and Jakobe saved me $10 a month AND got me a brand new phone! They were super kind, understanding, and professional. It was quite refreshing to see nowadays. Safe to say I’m a VERY satisfied customer and will be telling all my friends and family to go here.
  • JH
    Jamie Holmes
    Dec 29, 2025
    5.0
    Huge shoutout to Jakobe and Ron for helping my family upgrade our phones during the season! They were incredibly helpful, patient, and made the whole process smooth and stress-free. On top of that, they truly brought the holiday cheer—friendly, positive, and great to work with. Excellent customer service all around!
  • JL
    Jean Lochiatto
    Dec 16, 2025
    5.0
    Friendly, professional and one of the best experiences Ive had at a Verizon store. They did the entire upgrade process for me, printed a detailed quote and all I had to do was enjoy the small talk with the reps. Out standing!

Frequently Asked Questions About Verizon

What services are offered at Verizon Wireless Zone in Hingham?

Verizon Wireless Zone in Hingham offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more.

What are the operating hours of Verizon Wireless Zone on weekdays?

Verizon Wireless Zone is open from 10:00 AM to 8:00 PM Monday through Friday.