Verizon

4.9
527 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Hingham, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 92 Derby St.

Details

  • Curbside pickupNot available

Location

Verizon
92 Derby St, Hingham, MA
02043, United States

Hours

Reviews

4.9
511 reviews
5 stars
495
4 stars
2
3 stars
0
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ron and Jakobe received high praise for their exceptional customer service, with many customers recommending them specifically.

Knowledgeable Staff

Customers noted the staff's expertise, particularly Ron and Jakobe, who provided helpful guidance and solutions.

Efficiency

Many reviews highlighted the quick and efficient service provided, making processes like phone activation and upgrades seamless.

Problem Solving

The team was commended for going above and beyond to resolve issues, including billing problems and technical difficulties.

Positive Experiences

Overall, customers reported consistently positive experiences at the store, often stating it was the best service they had received from a Verizon location.
  • JD
    Jerald Davis
    1 day ago
    5.0
    Excellent customer service and very knowledgeable on services and products
  • MJ
    Megan Johnson
    4 days ago
    5.0
    Jakobe and Ron at the Derby Street location were some of the most helpful people I have ever met. I brought an elderly client in today that had recently been taken advantage of by another provider. They were able to help my client get exactly what she wanted for a much better price, with patience and kindness. Thank you so much Jakobe and Ron for making a stressful situation go smoother than I could have imagined!!
  • AM
    Allegra Marrone
    Nov 12, 2025
    5.0
    Gabriel was great! He was very efficient and able to help with an early upgrade. Highly recommend this store and Gabriel’s service was top notch.
  • PW
    Priscilla Wood
    Nov 4, 2025
    5.0
    Very easy transaction with my husband today. We would recommend Derby Street Verizon. They were helpful, kind and patient with us upgrading our 2 phone!
  • TH
    Treylani Higgins
    Oct 31, 2025
    1.0
    I would not recommend this store. They were dishonest about promotions, refunds, and credits. I had to call Verizon directly to get confirmation that the store made multiple mistakes. I called the store several times a day, but my issues were never resolved. They always promised to call me back but never did, and my account was overcharged multiple times after getting a new phone and watch. Save yourself the trouble and go to another location.

Frequently Asked Questions About Verizon

What services are offered at Verizon Wireless Zone in Hingham?

Verizon Wireless Zone in Hingham offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more.

What are the operating hours of Verizon Wireless Zone on weekdays?

Verizon Wireless Zone is open from 10:00 AM to 8:00 PM Monday through Friday.