UPDATE: my boyfriend spoke with vca again and they were extremely apologetic for how my boyfriend was treated over the phone and for not notifying us of our vet leaving the practice. they explained that a very new staff member who had not yet received phone training was who answered the phone the first time and that the information she gave my boyfriend was not accurate at all. they also explained that the reason they hadn't notified us of our vets departure was because he had quit half way through his shift the same day my boyfriend called. my boyfriend and i are very relieved that this was just an unfortunate series of events and not our trusted vet office suddenly turning on us. we even received a card from them recently sending their condolences for our rats passing. we appreciate their honesty and compassion so much as we are still struggling with accepting the passing of our rat. i can't speak for my boyfriend, but my trust in this office has definitely been restored. thank you ♥️
ORIGINAL REVIEW: my boyfriend and i have been going to this vet office since we got our first rat just around a year ago. no complaints until yesterday when our 2 year old rat was rapidly declining and we knew it was time for him to go. my boyfriend called up to see what they recommended, only to be told that the small animal vet there had left the practice. they never emailed us, called us, literally zero notice of this until yesterday. additionally, they were very disrespectful and unprofessional when telling my boyfriend their inhumane method of euthanasia, clearly not trained to treat small animals. this is not at all how you treat a grieving pet owner. not only did we have to bring our rat to an office 2 and a half hours away, but we have to look for a new vet for our other rats. very disappointing considering how great they've been with us prior to this.
GG
gg
Oct 19, 2025
5.0
I am thrilled to have found this clinic for my beloved dogs. All the staff is wonderfull, kind, and the vets are very special! The clinic is spotless, they offer many alternative options as well. Dr June is a meticulous surgeon! She is calming and incredibly loving to the animals..the techs are as well!! Really all the staff is great, support, techs and vets. If you are fortunate enough to get an appointment with Dr Phillips you wont be disappointed!! She is loving, kind, thorough and very calming..Dr Scanlon is great as well, enthusiastic and kind. We have one very high maintenance dog and are in need of services often, I can say I love this place because of the staff/vets, and that is not something I say often!
CP
Corrin Pasquerella
Jun 12, 2025
5.0
Very nice office staff. Doctors are very caring and personable.
SB
Sarah Bluver
Jul 7, 2023
5.0
Had to take my dog to Dr. Phillips for an emergency while we were on vacation and I cannot speak highly enough of her and Jessica the veterinary technician. They treated my dog with so much care and love, we’re super knowledgeable and communicative, and even got on the floor to help treat her. Cannot thank the team enough!!
MP
Melissa P
Apr 16, 2019
4.0
Great Vet & staff. Services are high, but the care is worth it!
Frequently Asked Questions About VCA All Caring Animal Hospital
What are the operating hours of VCA All Caring Animal Hospital?
The hospital is open Monday to Friday from 7:30 AM to 5:00 PM, and Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.
What health and safety protocols does VCA All Caring Animal Hospital follow?
The hospital follows health and safety protocols based on health care best practices and state and local guidance and regulations.
Can I get a free first exam at VCA All Caring Animal Hospital?
Yes, new clients can avail a Free First Exam coupon by visiting the hospital's website offer page.
What types of veterinary services does VCA All Caring Animal Hospital provide?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, nutrition, disease treatment, flea and tick control, general care, heartworm treatment, internal medicine, medications, parasite control, pet wellness exams, preventive care, spay & neuter, vaccinations, and weight loss programs.
Is VCA All Caring Animal Hospital accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
What is the contact number for VCA All Caring Animal Hospital?
You can contact the hospital at +1 413-528-8020 (local phone) or +1 413-591-4171 (main phone).
Where is VCA All Caring Animal Hospital located?
It is located at 440 Stockbridge Road, Great Barrington, MA 01230, USA.
What nearby healthcare facilities can I find close to VCA All Caring Animal Hospital?
Nearby healthcare facilities include CHP Family Services and Southern Berkshire WIC, Community Health Programs, CHP Great Barrington Health Center, Chp Wic, and CHP Nutrition Svc. These locations offer complementary human health and social services.
Are there any nearby accommodations for visitors coming to VCA All Caring Animal Hospital from out of town?
Yes, nearby accommodations include Thornewood Inn, Holiday Inn Express & Suites Great Barrington - Lenox Area, and Red Lion Inn, all within a convenient distance for visitors.
What local attractions or shopping areas are near VCA All Caring Animal Hospital?
Nearby you can find Chelsea & Co. Antiques and Decorative Arts for shopping, Housatonic Flats park for outdoor activities, and several restaurants like Field and Cellar and Barrington Brewery and Restaurant, ideal for dining before or after your visit.