Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Framingham, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1245 Worcester Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.6
553 reviews
5 stars
476
4 stars
21
3 stars8
2 stars1
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Femi and Fsihaye for their patience and helpfulness.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a positive shopping experience.
Positive Experiences
Numerous reviews reflected a high level of satisfaction with the overall experience, with many customers expressing a desire to return.
Manager Praise
The store manager, Fsihaye, received consistent commendations for his leadership and ability to resolve issues effectively.
Long Wait Times
Some customers reported long wait times and slow service, indicating a need for improved efficiency during busy periods.
- RERobert EscottNov 5, 20255.0This place is great didn't give me the run around with the home services at all and were very helpful
- JLJudy LevineOct 19, 20255.0Came into this store and work with Jason he was stellar and it’s clear where he gets his greatness from his manager Shai is clearly one of the best of the best, THIS IS THE BEST STORE FOR CUSTOMERS IN ALL OF FRAMINGHAM !! Thanks Verizon!!!!
- MBMaureen BonzeyOct 13, 20255.0These guys are great came in for a new camera glass and left with the best customer service ever the Manager Shai was astronomical along with his co worker Femi came all the way from the Sudbury location, these guys are the best of the best !! Thanks Verizon !!
- MLMichael LeahyOct 4, 20255.0Was Awesome..Very Knowledgeable
- JSJudy SewellSep 24, 20255.0Love this store!! Femi was very helpful in explaining my promo clearly and setting up my new device. Very hands on and highly recommend!
Frequently Asked Questions About Verizon
What products and brands are available at Verizon Wireless Zone in Framingham?
Verizon Wireless Zone offers a wide range of products including smartphones, tablets, wireless devices, and accessories from brands like Apple, Samsung, Google, Motorola, LG, and more.
What services does Verizon Wireless Zone provide?
Services include bill payments, business accounts, new lines, upgrades, device activation and financing, in-store pickup, Verizon wireless plans, prepaid plans, wet phone recovery, and home internet services.
Where is Verizon Wireless Zone located and what are its operating hours?
It is located at 1245 Worcester Rd, Framingham, MA 01701. The store is open Monday through Friday from 9 AM to 7 PM, Saturdays from 10 AM to 7 PM, and Sundays from 11 AM to 5 PM.
Can I pick up my online orders in-store at Verizon Wireless Zone?
Yes, Verizon Wireless Zone offers in-store pickup for online orders.
How can I schedule an appointment with Verizon Wireless Zone in Framingham?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What makes Verizon Wireless Zone's customer service stand out?
They provide award-winning customer service with wireless experts specializing in Verizon products and services, including wet phone recovery.
What nearby places might I visit before or after shopping at Verizon Wireless Zone?
Nearby places include Punjabi Grill for dining, Game Underground for video games, and Sister Thrift for thrift shopping, providing a variety of options to explore around your visit.
Are there other Verizon authorized retailers near the Verizon Wireless Zone in Framingham?
Yes, nearby Verizon authorized retailers include GoWireless Verizon Authorized Retailer and another Verizon electronics store close by.
How might local real estate agents nearby assist customers in the Framingham area?
With many real estate agents nearby like Bill Jagher and Angela Caruso, customers relocating to Framingham can find professional help with housing needs conveniently close to the Verizon store.
Does Verizon Wireless Zone have a presence on social media?
Yes, they maintain social media profiles including a Facebook page (Wireless Zone, Verizon Authorized Retailer), Instagram (@wirelesszone), and Twitter (@WirelessZone).