Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in East Harwich, MA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
165 reviews
5 stars
141
4 stars
8
3 stars1
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and knowledgeable, providing excellent service to customers.
Efficiency
Many customers noted quick service and efficient handling of transactions, although some mentioned long wait times during busy periods.
Mixed Experiences
While most reviews are positive, there are notable complaints about rude staff and poor management, particularly regarding billing issues.
Product Knowledge
Employees are often praised for their understanding of products and ability to assist customers with technical issues.
- PMPat Mielke2 days ago5.0OM took great care of this customer. He transferred all my info to new phone. When I went back to pick up phone OM had all the accessories I would need ready to install. Great service.
- MWMike Whalen3 days ago4.0Went in for an upgrade and Marcus ensured all went seamless with the transfer. The entire team was great...professional and personable.
- ABAntonietta BeauregardJan 1, 20265.0Great customer service. Very helpful and pleasant guys to deal with.
- NTNancy ThyngDec 1, 20255.0Ohm was helpful and pleasant to deal with.
- AHAbby HigginsNov 10, 20255.0The Verizon employees at this location were very helpful in assisting me with my trade-in. I was in and out of the store with a new phone in great timing!
Frequently Asked Questions About Verizon
What is Victra and what services does it provide in East Harwich, MA?
Victra is a local Verizon Authorized Retailer in East Harwich, MA, offering a full range of wireless devices such as phones, tablets, smartwatches, and accessories, along with services including new lines, upgrades, and Fios Home Internet.
What are the operating hours of the Verizon store at 1421 Orleans Road, East Harwich, MA?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What brands of wireless devices and accessories are available at this Verizon Authorized Retailer?
The store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Does the Verizon store support in-store pickup and what payment options are accepted?
Yes, in-store pickup is available. The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is free Wi-Fi available at this Verizon Authorized Retailer?
Yes, free Wi-Fi is available to customers in the store.
What languages are spoken at the Verizon store in East Harwich?
The store offers services in English and Spanish.
Are there any nearby places where I can get coffee before or after visiting the Verizon store?
Yes, nearby you can find Dunkin Donuts, a coffee shop and bakery, perfect for grabbing coffee or donuts before or after your visit.
If I need printing or shipping services near the Verizon store, where can I go?
The UPS Store 3978, a printing and shipping center, is located nearby for your convenience.
Are there local fitness or wellness facilities near the Verizon store in East Harwich?
Yes, btone FITNESS Harwich is a nearby gym and sports venue, and MD Esthetics Cape Cod is a nearby medical spa.
What should I know about accessibility and customer experience at this Verizon Authorized Retailer?
The store welcomes the LGBTQ community, offers device protection and recycling of electronics, and aims to provide a trustworthy and fun customer experience with knowledgeable staff.