Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.3
387 reviews
5 stars
287
4 stars
27
3 stars
14
2 stars
12
1 star
47
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness and genuine care for pets, highlighting specific veterinarians like Dr. Mani and Dr. Feldman.
Customer Service
Several reviews noted poor customer service experiences, particularly with front desk staff being rude or unhelpful.
Pricing Concerns
Numerous customers expressed dissatisfaction with high prices and perceived upselling of unnecessary services, leading to feelings of being taken advantage of.
Communication Issues
Customers reported difficulties in communication, including long wait times for responses and issues with obtaining pet records.
Facility Experience
The new location received positive remarks for its cleanliness and spaciousness, although some customers mentioned challenges with parking.
- PRPablo RamosNov 13, 20255.0Good cat doctors over here and good vibe
- LHLisa HedgesNov 11, 20255.0Dr. Groper is brilliant.Between my 180 lb. Mastiff and 6 pound kitty- there is no one I would trust more with the health of my pets! Needless to say the front desk is kind, friendly and makes you feel at home. The office is always pristine! I feel lucky to be part of VCA and am happy my animals are cared for by VCA. Lisa
- NLNicole LydonOct 30, 20255.0My cat had his most recent physical and neuter here and was well cared for. The staff loved him like I do and that means a lot!
- JTjennifer thomasOct 19, 20251.0Took a kitten we found in this morning due to lethargy and not eating after him acting normal for the past 24 hours. Was told we could have a “free” exam. While I understand nothing is free they kept telling us how they needed tons of diagnostic testing equaling thousands of dollars. When told we could afford all that they sent us home with a general antibiotic for 220 dollars not even bloodwork or a rabies vaccine Included. It’s unfortunate vets don’t actually care about animals we were just trying to do the right thing in taking care of a kitten we found shame on you
- VMVineeth Kumar MuraliSep 30, 20255.0These guys are so kind and accommodated me on a tight schedule to secure my two cats travel certificate and got them to me on time. They were patient and understood my sense of urgency and acted accordingly. The staff at the front desk and Dr.Luci Mehr were top notch and took care of my kitties so well while doing a physical exam on them. Forever grateful!
Frequently Asked Questions About VCA Brookline Animal Hospital
What are the operating hours of VCA Brookline Animal Hospital?
VCA Brookline Animal Hospital is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 5:00 PM, and Sunday from 7:30 AM to 3:00 PM.
What veterinary services does VCA Brookline Animal Hospital offer?
They offer services including advanced care, allergy relief, diabetes treatment for dogs and cats, diagnostics, diet and nutrition, flea and tick control, preventive care, spay and neuter, vaccines, and weight loss programs among others.
Where is VCA Brookline Animal Hospital located?
It is located at 375 Boylston St., Brookline, MA 02445, United States.
Is there a special offer for new clients at VCA Brookline Animal Hospital?
Yes, new clients can access a Free First Exam coupon by visiting their website.
How can I contact VCA Brookline Animal Hospital by phone?
You can reach them at +1 617-277-2030 for local inquiries or +1 617-752-3328 as their main phone number.
What health and safety protocols are in place at VCA Brookline Animal Hospital?
The hospital follows health and safety protocols based on best practices and state and local regulations to ensure the well-being of pets and clients.
What nearby places can I visit before or after my appointment at VCA Brookline Animal Hospital?
You can visit nearby places such as ChikChak Food Truck for Middle Eastern cuisine, Rifrullo Cafe for coffee and American-style fare, or The Tree Organic Wellness Spa for relaxation.
Are there nearby transit or parking options to help me get to VCA Brookline Animal Hospital?
While specific transit stations aren't listed, nearby businesses like Brookline Driving School suggest local accessibility, and nearby parking can be checked locally. The hospital is centrally located on Boylston St.
Can I find other pet-related services near VCA Brookline Animal Hospital?
Yes, nearby you will find pet grooming and boarding services within the animal hospital category, as well as veterinary services at VCA Brookline Animal Hospital itself.
Are there places nearby VCA Brookline Animal Hospital where I can do other errands or shop?
Yes, nearby places include RTN Realty Advisors for real estate services, RTN Federal Credit Union for banking, and various shops like The Frame Gallery and The Green Interior Collections for art and home goods.