Verizon

4.6
464 reviews

About

Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Brockton. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!

Details

  • Curbside pickupAvailable

Location

Verizon
200 Westgate Dr, Brockton, MA
02301, United States

Hours

Reviews

4.6
461 reviews
5 stars
405
4 stars
11
3 stars
6
2 stars
2
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received high praise for their helpfulness, while others were criticized for being dismissive and unprofessional.

Staff Knowledge

Several customers noted that staff members were knowledgeable and able to answer questions effectively, enhancing the overall experience.

Pricing Issues

Multiple customers expressed dissatisfaction with pricing, citing unexpected increases in bills and feeling misled about costs.

Store Environment

Some reviews mentioned a lack of cleanliness and organization in the store, impacting the overall shopping experience.

Positive Experiences

Many customers shared positive experiences with specific staff members, highlighting their professionalism and willingness to assist.
  • JW
    Jonte Wiggins
    Oct 22, 2025
    5.0
    Convenient
  • PG
    Patrick Alexander Semedo Gomes
    Oct 8, 2025
    5.0
    I appreciate the attention thank you
  • CD
    carlos duarte
    Jun 14, 2025
    1.0
    I went to Verizon at Westgate Mall and by looking at those kids working over there and be on the phone 98% of the time and don’t care about the customers, it just mind blowing. Where was the supervisor? Verizon, you just can’t run the business like that. Wake up and if you don’t, you will be out of the business soon!
  • LH
    Lorna H
    Apr 9, 2018
    5.0
    Sumeer was very impressed with his professionalism. Very friendly with customers as they came in. I was there for about for an hour buying and setting up all the applications on my new phone. I had time to obvious his organization and multi tasking. Definitely will be coming back to this location.

Frequently Asked Questions About Verizon

What services does Verizon at 200 Westgate Drive in Brockton offer?

Verizon offers a full range of home and mobile solutions including Verizon Home Internet, discounted streaming bundles, device protection, phones, tablets, wearables, accessories, Business Internet, advanced phone systems, and fleet management.

Does this Verizon store provide in-store or curbside pickup options?

Yes, this Verizon location offers both in-store and curbside pickup services.