Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Braintree, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 539 Granite St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
674 reviews
5 stars
627
4 stars
11
3 stars1
2 stars4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, patient, and helpful, particularly highlighting Bryanna and Guillermo.
Technical Assistance
Several reviews noted the staff's effectiveness in assisting with phone setups, troubleshooting issues, and transferring data.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, including long wait times and perceived dishonesty.
Knowledgeable Staff
Customers frequently mentioned the staff's expertise in handling technical questions and providing solutions.
Store Environment
The store was described as welcoming and accommodating, with staff going above and beyond to assist customers.
- RRRuben RiveraOct 27, 20255.0Muy amable el personal, buena atención y hasta en español
- CRCarol ReillyOct 24, 20255.0Bryanna and DJ were so wonderfully patient. I appreciate them and their patience immensely
- SRStephen ReillyOct 24, 20255.0Bryanna and DJ were so wonderful and patient! They took their time helping me and my wife and I am grateful!!
- DTDT TranOct 22, 20251.0Don't go to this store. I spent 2 hours here to connect to the internet. The girl made me re-enter my information 5 times and it didn't work. Then she called the support center and spelled my name D like dog. During the consultation she was just chatting with her new co-worker. I signed up for the network for 3 months with the promise of a gift that was never sent. The date I went to this store was July 23 2025
- DSderek schnurrOct 21, 20255.0Guillermo was great help. Helped me through a lot with my current phone. Thank you!
Frequently Asked Questions About Verizon
What types of products are available at Verizon in Braintree?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, connected devices, and more, including 5G service compatible products.
What are the store hours for Verizon at 539 Granite St, Braintree?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Braintree offer in-store and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services for customer convenience.
Can I schedule an appointment or manage my account online for Verizon in Braintree?
You can schedule an appointment via https://wirelesszone.com/appointments/ and manage your account using the My Verizon app available at https://apps.apple.com/us/app/my-verizon/id416023011.
What brands does Verizon in Braintree carry?
They carry popular brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many more.
What types of services does Verizon in Braintree provide?
Services include bill payments, new lines and upgrades, device activation and financing, Verizon Wireless plans, prepaid plans, device protection plans, wet phone recovery, and Verizon home internet services.
Is Verizon in Braintree located near any popular dining options?
Yes, nearby dining options include Bertucci's Italian Restaurant, Mariah's Cookies, Pardon My Cheesesteak, and Mr. Beast Burger, which are convenient for grabbing a meal before or after your visit.
What banking facilities are near Verizon in Braintree?
Nearby banking facilities include Chase ATM, Citizens Bank, and TD Bank, helpful for customers who may need financial services while visiting the area.
Are there any services for families and kids near Verizon in Braintree?
Yes, there are educational and childcare centers nearby like Children of America Braintree, Montessori Kids Universe of Braintree, and The Goddard School.
Where can I find auto care services near Verizon in Braintree?
Firestone Complete Auto Care is located nearby, offering tire sales, automotive repairs, and parts, convenient for vehicle maintenance during your visit.