Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Boston for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
39 reviews
5 stars
22
4 stars
3
3 stars0
2 stars
1
1 star
13
- AWAngel WangSep 28, 20251.0I am so sick with wrong charge on my bill. I have transfor my phone to Verizon by fraud of this North Station Verizon Store. Do not trust employees in this store for Verizon service. They were lied to me when I transferred my phone service before I transferred ti Verizon. I got international plan for $90/m, and I added insurance for $9.99/m. So the guy told me that I only pay $99,90/ m with promotion with one line for free and signed tree years contracts with a free phone. But I didn’t get a line for free and I got charged for calling to China by minute with my international plan. First month my bill over $200, second month about my bill was over 200. Then my third phone bill with super high over $275. So i never to get a free line that I have to transfer my free line back to Ultra. Also I could not get international with Verizon service. So I wanted to out my Verizon. I have filed lawsuits to Verizon. Then Verizon has turn off my phone service in two days ago. Therefore because not body can contact me that gave me so much trouble. So I have to suit Verizon to higher Court for more money for damaged me that caused me so sick with my blood pressure got super high. Verizon is a terrible company. I want to tell Verizon in here to stop sending your Ad to my email that you made me so sick. I am going to Court to order Verizon for it.
- DGdavid georgeAug 11, 20251.0Bad service, they made a deal with us for business account and then they charged us extra, do not recommend for business.
- MPMaria ParedesJun 21, 20255.0Brunel was very patient and answered all my questions about the new phone and plan upgrade I went in to inquire about.
- CKchiehyang kooMar 2, 20254.0Writing in to compliment James for his excellent service. My experience started off poorly after a junior staff at the store wrongly switched my plans and added unnecessary add-ons to my bill when I had only wanted overseas roaming activated for a trip. However, I really appreciate and respect James for his patience and understanding throughout helping me resolve this issue (taking several hour-long calls together with customer service at the store over the course of a few months). Thanks for the excellent service recovery and I have nothing but praise for James on how he handled the whole issue. A real star and a great example for his team to follow and emulate!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Boston?
The Verizon store at 98 Causeway St, Boston, MA is open Monday through Saturday from 10 AM to 7 PM, and Sunday from 10 AM to 5 PM.
Where is the Verizon store located in Boston?
The Verizon store is located at 98 Causeway St, Boston, MA 02114, USA.
Can I schedule an in-store appointment at the Verizon Boston store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for the Boston store.
What brands of smartphones does Verizon Boston offer?
Verizon Boston offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Boston Verizon store offer online order pickup?
Yes, online orders can be picked up in-store at the Boston Verizon location. They also offer free 2-day shipping, express lockers, and same-day delivery where available.
What types of products are available for businesses at Verizon Boston?
Verizon Boston offers business cell phones, mobile hotspots, tablets, and laptops to meet business needs.
What services are offered at Verizon Boston?
Verizon Boston provides mobile plans, wireless internet plans, and voice plans to customers.
Are there any nearby food options near the Verizon store in Boston?
Yes, nearby dining options include Hub Hall (American restaurant and bar), Sauce Burgers (burger restaurant), and Caffe Nero (coffee shop and bakery), making it convenient to grab a meal or coffee before or after visiting Verizon.
Which nearby transportation options can help me get to the Verizon store at 98 Causeway St?
North Station, Boston is a nearby train station providing easy transportation access to the Verizon store located at 98 Causeway St.
Are there any nearby entertainment venues close to Verizon Boston?
Yes, AMC Causeway 13 cinema and the New England Sports Museum are nearby entertainment options to explore before or after your visit to the Verizon store.