Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 71 Dodge St in Beverly, MA 01915
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
1,196 reviews
5 stars
1,099
4 stars
48
3 stars7
2 stars7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Knowledgeable Staff
Customers frequently praised the staff, particularly Joel and Noel, for their extensive knowledge and ability to explain technical details clearly.
Customer Service
Many reviews highlighted the exceptional customer service, noting staff members' patience, kindness, and willingness to help.
Efficiency
Several customers mentioned quick and efficient service, with many being in and out of the store in a timely manner.
Positive Experiences
Overall, customers reported positive experiences, often recommending specific employees for their outstanding service.
Helpful Problem Solving
Staff were noted for their ability to troubleshoot issues and provide effective solutions, making the process easier for customers.
- GDGreg Dahl3 days ago5.0Always super helpful and friendly. Anicia is incredible!
- CCCatherine ChittickNov 15, 20255.0Joel was the best Verizon customer service person I’ve ever dealt with!
- WTWhitney TaylorNov 11, 20255.0Anicia was great and was quick to get exactly what i needed done. Brought my phone in for a trade in/upgrade and was probably the quickest experience ive had at any verizon. Had my 2 year old with me and she was very nice and understanding about having my little rascal with me having a hard time sitting still. She made the experience quick and painless
- JAJihane Abou-EzziNov 7, 20255.0Anicia was very helpful, thorough and patient with my tons of questions! And I love my new phone!
- WWWallace WarrenburgNov 7, 20255.0Alicia was extremely helpful professional and knowledgeable. Also she was very patient with two elderly customers who don’t understand technology that well. It was a very good experience for us.
Frequently Asked Questions About Verizon
What type of retailer is Russell Cellular in Beverly, MA?
Russell Cellular is an independently owned and operated Verizon Authorized Retailer located at 71 Dodge St, Unit 110, Beverly, MA.
What are the operating hours for Russell Cellular in Beverly?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Which payment methods are accepted at Russell Cellular in Beverly?
They accept American Express, Cash, Discover, MasterCard, and Visa payment options.
Does Russell Cellular offer in-store pickup?
Yes, Russell Cellular offers in-store pickup services.
What brands of mobile phones and accessories are available at Russell Cellular?
They offer products from Verizon, Samsung, Google, Apple, Motorola, and LG.
What services can customers expect at the Russell Cellular store in Beverly?
Services include wireless and mobile service, home phone service, home internet, and Fios Home Internet, with specialties like account analysis.
Does Russell Cellular have a wheelchair-accessible entrance?
Yes, the store has a wheelchair-accessible entrance for customers.
Can you mention some nearby places of interest around Russell Cellular in Beverly?
Nearby places include Staples for office equipment, Smiley Dental of Beverly, Flash Fitness gym, Panera Bread cafe, and TD Bank.
How can nearby locations help customers visiting Russell Cellular?
Customers visiting Russell Cellular can use nearby landmarks like Staples or Panera Bread for directions, visit Flash Fitness or The Hair Chix before or after shopping, or handle banking errands at TD Bank nearby.
Are there beauty and wellness options close to Russell Cellular?
Yes, several beauty salons like J and J Beauty Bar, Blossom Lane Beauty, and The Hair Chix are nearby, providing opportunities for customers to combine their visit with beauty or wellness services.