Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Athol, MA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
191 reviews
5 stars
151
4 stars
16
3 stars2
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the exceptional customer service provided by staff members, particularly highlighting individuals like Sara, Joe, and Zach for their helpfulness and professionalism.
Staff Knowledge
Many reviews noted the staff's knowledge and expertise, with several customers expressing appreciation for the assistance they received in understanding products and services.
Positive Experiences
Numerous customers reported positive experiences, often mentioning that their issues were resolved quickly and efficiently, leading to satisfaction with their visits.
Negative Incidents
Some reviews highlighted negative experiences, particularly with certain employees who were described as rude or unhelpful, impacting the overall perception of service.
Store Environment
The store environment received mixed feedback; while some found it clean and welcoming, others noted issues with staff availability and responsiveness.
- TNTeK NiXOct 26, 20255.0Excellent customer service
- KBKevin BrissetteOct 26, 20255.0Just over the top great customer service!! Thanks Sarah and team!
- SCStephanie CrockerOct 8, 20255.0Very helpful and knowledgeable ! Super friendly !
- TSThomas SullivanOct 1, 20255.0went to the Verizon store in Athol Ma. customer service reps name was Joe, he was great help, my s22 phone had made its last call, Joe helped me move my data to a new S25, very good employee, very helpful
- SASeun AdedejiSep 14, 20255.0Shoutout to Tyler at Verizon Athol! This young man provided exceptional customer service. If you're in the area, stop by Verizon Athol and ask for Tyler - you won't be disappointed!
Frequently Asked Questions About Verizon
What products does Verizon in Athol, MA offer?
Verizon in Athol offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Athol, MA?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What payment methods are accepted at Verizon Athol?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon Athol offer in-store pickup for online orders?
Yes, in-store pickup is available at Verizon Athol.
Which brands can I find at Verizon Authorized Retailer in Athol?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and more.
Is there free Wi-Fi available at Verizon Athol?
Yes, Verizon Athol offers free Wi-Fi for customers.
Are there any nearby coffee shops where I can relax before or after visiting Verizon Athol?
Yes, Starbucks is nearby where you can enjoy coffee before or after your visit to Verizon Athol.
Where can I get a haircut near Verizon Athol?
Great Clips, a hair salon and beauty salon, is located close to Verizon Athol for your hair care needs.
Are there any dining options close to Verizon Athol?
Yes, 110 Grill, an American restaurant and bar, as well as Taco Bell, a fast food Mexican restaurant, are nearby dining options.
What is a popular shopping center close to Verizon Athol for additional shopping needs?
North Quabbin Commons is a nearby shopping center that offers various shopping options to complement your visit to Verizon Athol.