Business Details
About
Cell Phone StoreElectronics Store
Visit our store at West Monroe for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
270 reviews
5 stars
154
4 stars
49
3 stars
18
2 stars
13
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some praised the staff for being friendly and helpful, others reported poor service and long wait times.
Efficiency
Several customers noted quick service and resolution of issues, particularly when compared to other locations, but others experienced significant delays.
Staff Knowledge
While some staff members were described as knowledgeable and helpful, others were criticized for lacking expertise and providing incorrect information.
Store Environment
The store is generally described as clean and well-stocked, but some customers reported issues with wait times and staff availability.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction and others feeling frustrated with the service and support.
- TMTim McLennanSep 29, 20251.0Their customer service sucks
- JIJimmy E Matlock IIMay 7, 20195.0Head ache
- JSJared & SnorlaxNov 23, 20185.0Great cell phone and customer service
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in West Monroe?
The Verizon store in West Monroe is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer in-store pickup and curbside pickup?
Yes, Verizon West Monroe offers both in-store pickup and curbside pickup options for orders.
Can I schedule an appointment online for the Verizon store in West Monroe?
Yes, you can schedule an in-store appointment online via Verizon's website or through the My Verizon app.
What brands of smartphones are available at Verizon West Monroe?
Verizon West Monroe offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Which services does the Verizon store provide in West Monroe?
The store provides mobile plans, wireless internet plans, and voice plans, as well as products like business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon West Monroe accept mobile NFC payments and debit cards?
Yes, Verizon West Monroe accepts mobile NFC payments and debit cards, and they do not require cash-only transactions.
Is there free Wi-Fi available at the Verizon store in West Monroe?
Yes, the Verizon store offers free Wi-Fi to customers.
What nearby places can I visit before or after shopping at Verizon West Monroe?
You can visit nearby places including Brookshire's grocery store for shopping, Cinemark Tinseltown West Monroe 17 for a movie, or Taco Bandido for a meal.
Are there any nearby banks close to Verizon West Monroe for financial services?
Yes, nearby banks include Louisiana National Bank, Cadence Bank, and BancorpSouth Bank which you can visit for your banking needs.
What convenience stores or gas stations are near Verizon West Monroe?
Exxon gas station and USA Travel Plaza-14 convenience store and liquor store are located near Verizon West Monroe for quick stops before or after your visit.