Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Pineville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3200 Monroe Highway.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
520 reviews
5 stars
503
4 stars4
3 stars2
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their excellent customer service, highlighting individuals like Kennard and Jessica for their helpfulness and professionalism.
Staff Knowledge
Many reviews noted the staff's knowledge and ability to assist with technical issues, making the experience smooth for customers.
Friendly Atmosphere
The store was frequently described as friendly and welcoming, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, there were a few negative comments regarding specific staff attitudes, particularly towards one employee.
Efficiency
Customers appreciated the quick service and efficiency in handling their needs, often completing transactions in a timely manner.
- BDbryan delimaNov 5, 20255.0Jessica was an amazing help getting issues fixed in my account and the purchase of my new phone. I would definitely recommend
- KBKathryn BreaudNov 3, 20255.0Today I visited the Pineville location and as always was assisted by the absolute best! Always friendly and professional and eager to assist. If you have any Verizon needs go see Kennard in Pineville.
- JDJason DelhommerOct 31, 20251.0The guy working in the store on 10/31/25 at 12 pm was rude and used racial remarks
- AKAlesha KirkOct 9, 20255.0Kennard did wonderful even with all the wifi issues the store has right now . Great customer service
- SLShawn LoydOct 7, 20255.0Jessica is great ! Smooth transfer great customer service
Frequently Asked Questions About Verizon
What products and services does Verizon at 3200 Monroe Highway offer?
Verizon at 3200 Monroe Highway offers smartphones, tablets, wireless devices, Verizon home internet, accessories, bill payments, device activation, upgrades, and business accounts among other services.
What are the store hours for Verizon in Pineville, LA?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store at 3200 Monroe Highway offer in-store and curbside pickup?
Yes, the Verizon store offers both in-store pickup and curbside pickup services for customer convenience.
Which major smartphone brands are available at the Verizon Pineville store?
The store carries major brands including Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service with Verizon at this location?
You can schedule appointments or services online at https://www.tccrocks.com/appointments/.
What is the address and contact number for Verizon in Pineville?
Verizon is located at 3200 Monroe Highway, Ste 110, Pineville, LA 71360. The main phone number is +1 318-640-1380.
Does Verizon Pineville have wheelchair accessible entrance and what payment methods are accepted?
Yes, the store has a wheelchair accessible entrance and accepts payments via check and debit cards.
What nearby food options are available around Verizon at 3200 Monroe Highway?
Nearby food options include Subway, sweetFrog Premium Frozen Yogurt, Shipley Do-Nuts, Red River Seafood and Steakhouse, and Annie's Frozen Yogurt, offering convenient places to eat before or after your visit.
Are there any fitness or wellness centers close to Verizon Pineville?
Yes, nearby fitness and wellness centers include Snap Fitness, Pineville Body Roque Fitness, Agilus Health (physical and occupational therapy), Rapides Family Practice, and Louisiana Eye and Laser Center.
What nearby shopping options are available around Verizon's location?
Nearby shopping includes Bealls Outlet, Dollar General, Big Jim's Fireworks, Stage (department store), and GNC Live Well for supplements and vitamins.