Verizon

4.9
524 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Pineville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3200 Monroe Highway.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
3200 Monroe Highway, Pineville, LA
71360, United States

Hours

Reviews

4.9
520 reviews
5 stars
503
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4
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9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their excellent customer service, highlighting individuals like Kennard and Jessica for their helpfulness and professionalism.

Staff Knowledge

Many reviews noted the staff's knowledge and ability to assist with technical issues, making the experience smooth for customers.

Friendly Atmosphere

The store was frequently described as friendly and welcoming, contributing to a positive shopping experience.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding specific staff attitudes, particularly towards one employee.

Efficiency

Customers appreciated the quick service and efficiency in handling their needs, often completing transactions in a timely manner.
  • BD
    bryan delima
    Nov 5, 2025
    5.0
    Jessica was an amazing help getting issues fixed in my account and the purchase of my new phone. I would definitely recommend
  • KB
    Kathryn Breaud
    Nov 3, 2025
    5.0
    Today I visited the Pineville location and as always was assisted by the absolute best! Always friendly and professional and eager to assist. If you have any Verizon needs go see Kennard in Pineville.
  • JD
    Jason Delhommer
    Oct 31, 2025
    1.0
    The guy working in the store on 10/31/25 at 12 pm was rude and used racial remarks
  • AK
    Alesha Kirk
    Oct 9, 2025
    5.0
    Kennard did wonderful even with all the wifi issues the store has right now . Great customer service
  • SL
    Shawn Loyd
    Oct 7, 2025
    5.0
    Jessica is great ! Smooth transfer great customer service

Frequently Asked Questions About Verizon

What products and services does Verizon at 3200 Monroe Highway offer?

Verizon at 3200 Monroe Highway offers smartphones, tablets, wireless devices, Verizon home internet, accessories, bill payments, device activation, upgrades, and business accounts among other services.

What are the store hours for Verizon in Pineville, LA?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.