Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Metairie for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
312 reviews
5 stars
174
4 stars
48
3 stars
23
2 stars
11
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unprofessional behavior.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided excellent assistance, while others experienced confusion and misinformation.
Wait Times
Customers frequently mentioned long wait times and poor management of customer flow, leading to frustration.
Store Environment
The store environment received mixed reviews, with some noting cleanliness and comfort, while others pointed out issues with staffing and organization.
Product Availability
Customers expressed dissatisfaction with product availability and the handling of phone issues, often feeling pressured to purchase new devices instead of resolving existing problems.
- AMadonay munoz2 days ago5.0Thank you Samantha so much
- BTBridget TierneySep 27, 20255.0Fixed my phone in about five minutes! They were pretty busy, but it was Saturday and it wasn’t all that crowded
- HHHarbor HarborSep 22, 20251.0I am currently at the Verizon wireless next to Petco on Verterans 09/22/2025 at 2:06pm. No one even acknowledged me…..I’ll just sit here…maybe take a nap. Just say HI y’all 🤗
- SBStephen BSep 12, 20251.0Rude staff.. not helpful
- GGGokmen GulerAug 16, 20255.0This location employees and costumer service is amazing , all employees really try to help all costumers and explain every detail very helpful while I was waiting my turn also manager lady Mariah here solved our problem with phone costumer service (611) I really appreciate their service.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Metairie?
The Verizon store in Metairie is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which latest smartphones can I find at the Verizon Metairie store?
You can find the latest 5G smartphones at Verizon Metairie, including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 models.
What types of products and services does Verizon Metairie offer?
Verizon Metairie offers mobile plans, wireless internet plans, voice plans, and business products such as business cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my items at the Verizon Metairie store?
Yes, you can buy online and pick up your order at the Verizon Metairie store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
Does Verizon Metairie support multiple languages?
Yes, Verizon Metairie supports both English and Spanish to assist customers.
What payment methods are accepted at Verizon Metairie?
Verizon Metairie accepts checks, debit cards, and mobile NFC payments. They do not require cash only.
Is there free Wi-Fi available at the Verizon Metairie store?
Yes, the Verizon Metairie store provides free Wi-Fi for visitors.
Are there any nearby places where I can grab a meal or snack before or after visiting Verizon?
Yes, nearby dining options include Daiquiris & Creams (a bar and fast food spot), Chipotle Mexican Grill for Mexican food, Lee's Hamburgers, and Bianka Hookah Bar & Lounge for restaurant and lounge experiences.
What nearby shops can I visit along with Verizon Metairie?
Nearby retail stores include Michaels for arts and crafts, Al's Formal Wear for clothing, and Office Depot for office equipment and supplies.
Are there any nearby services useful for pet owners near Verizon Metairie?
Yes, pet owners can visit nearby Vetco Total Care Animal Hospital, Petco pet store and groomer, Vetco Vaccination Clinic, and THRIVE Affordable Vet Care veterinarian services.