Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Metairie for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
317 reviews
5 stars
175
4 stars
48
3 stars
23
2 stars
12
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their helpfulness and professionalism, while others are criticized for rudeness and lack of knowledge.
Staff Attitude
Several reviews highlight a negative attitude from staff, with reports of rudeness and dismissive behavior towards customers.
Product Knowledge
While some employees are noted for their expertise and ability to assist customers effectively, others are described as uninformed and unhelpful.
Store Experience
Customers report a range of experiences, from positive interactions with staff to frustrations over long wait times and poor service.
- KBkeith byram2 days ago2.0Nice when you go in to buy. They had agreed to transfer all info from old phone to new phone. When got home contacts were missing. They wanted 29.95 to do it when I went back in. Lots more negative issues. I would HIGHLY recommend another location.
- CFChristine FouquierDec 31, 20255.0Donte personifies Excellency in Customer Service, especially because this was just a few days after Christmas Day. My husband and I walked in with what could easily be considered a lower level product interest, the Gizmo watch for our soon-to-be 8-yo granddaughter. Donte was friendly, knowledgeable, and helped us make an informed decision (we had parental consent). We ordered the Gizmo for my granddaughter and got a phone for my elderly mother. I highly recommend this store and Donte’s customer service team.
- CPCraig PetitDec 8, 20251.0So sorry I every switched to Verizon. Dam shame when you can't call to speak someone.
- ARArnab RayNov 25, 20251.0You'll have a better chance of getting good customer service from the pets next door at Petco. the attendant made more eye contact with his ipad than with me, went to the backroom without explanation multiple times for 10 minutes at a time, told me to figure it out on my own on the verizon app, and had no clue about any of the products or offers on the app. eventually he gave up and asked his manager to help me because i was "disgruntled". In other words, it's like every other Verizon store you have ever been to in this city. Hopefully AI will replace this guy real soon and spare him having to "help" customers.
- AMadonay munozNov 22, 20255.0Thank you Samantha so much
Frequently Asked Questions About Verizon
What are the Verizon store hours in Metairie?
The Verizon store in Metairie is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which latest smartphones can I find at the Verizon Metairie store?
You can find the latest 5G smartphones at Verizon Metairie, including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 models.
What types of products and services does Verizon Metairie offer?
Verizon Metairie offers mobile plans, wireless internet plans, voice plans, and business products such as business cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my items at the Verizon Metairie store?
Yes, you can buy online and pick up your order at the Verizon Metairie store. They also offer free 2-day shipping, express lockers, and same-day delivery in select areas.
Does Verizon Metairie support multiple languages?
Yes, Verizon Metairie supports both English and Spanish to assist customers.
What payment methods are accepted at Verizon Metairie?
Verizon Metairie accepts checks, debit cards, and mobile NFC payments. They do not require cash only.
Is there free Wi-Fi available at the Verizon Metairie store?
Yes, the Verizon Metairie store provides free Wi-Fi for visitors.
Are there any nearby places where I can grab a meal or snack before or after visiting Verizon?
Yes, nearby dining options include Daiquiris & Creams (a bar and fast food spot), Chipotle Mexican Grill for Mexican food, Lee's Hamburgers, and Bianka Hookah Bar & Lounge for restaurant and lounge experiences.
What nearby shops can I visit along with Verizon Metairie?
Nearby retail stores include Michaels for arts and crafts, Al's Formal Wear for clothing, and Office Depot for office equipment and supplies.
Are there any nearby services useful for pet owners near Verizon Metairie?
Yes, pet owners can visit nearby Vetco Total Care Animal Hospital, Petco pet store and groomer, Vetco Vaccination Clinic, and THRIVE Affordable Vet Care veterinarian services.