Verizon

4.6
542 reviews
Get DirectionsCallWebsite

Business Details

3201 Louisiana Ave, Lafayette, LA
70501, United States
(337) 735-9018
https://www.victra.com
GoogleFacebookInstagramTwitterLinkedIn

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lafayette, LA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3201 Louisiana Ave, Lafayette, LA
70501, United States

Hours

Reviews

4.6
540 reviews
5 stars
446
4 stars
36
3 stars
13
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Kayla, Madison, and Morgan.

Staff Knowledge

Customers frequently noted the staff's knowledge about products and services, which contributed to positive experiences.

Long Wait Times

Several reviews mentioned long wait times due to understaffing, leading to frustration among customers.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with service quality and billing issues.

Product Selection

Customers appreciated the variety of devices and accessories available at the store.
  • DM
    dominque Mouton
    Nov 6, 2025
    5.0
    Jalaiyah & Kayla are the best i recommend to everyone
  • MR
    Melinda Robin
    Oct 26, 2025
    5.0
    Excellent service, wonderful and pleasant people that are willing to help. Look out AT&T… A Better Company is taking over. TY VERIZON!!❤️
  • EB
    Erin Bourgeois
    Oct 6, 2025
    5.0
    The ladies at this store were professional and helpful. Glad I am going to be a loyal Verizon customer. Good riddens TMobile ✌🏼
  • KK
    ks killa
    Sep 8, 2025
    4.0
    Ok even though I was in the store for about 4 hours I have nothing but good things to say about the people who work here Jilea was a pleasure to work with and very very helpful with opening my new account. Madison and her 5 grandkids were fun to be around! They have plenty of Android and Apple devices to chose from.They also have phone cases and charging accessories. I picked up a mobile Internet device as well as a new Samsung Ultra phone. The location is in the Academy shopping center. Target is at the far end of the shopping center.
  • KM
    kay martin
    Aug 2, 2025
    5.0
    Kayla gave great service and very knowledgeable on products.
Read more reviews on Google

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon in Lafayette offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.

What are the store hours for the Verizon location at 3201 Louisiana Ave?

The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.