Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lafayette, LA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
549 reviews
5 stars
454
4 stars
37
3 stars
13
2 stars8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kayla, Maddi, and Morgan.
Service Speed
Several reviews noted long wait times and understaffing, leading to frustration among customers.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, although there were some complaints about misinformation.
Mixed Experiences
While many reviews were positive, there were also negative experiences reported regarding rude staff and unresolved issues.
- KBKaren Breaux2 days ago5.0Maddi was very helpful! She assisted me in switching my phone plan from ATT to Verizon. Maddi was knowledgeable and patient. She was polite, listened to my needs and found the best plan for me.
- DLDamon LaCombe6 days ago5.0Respectful, Courteous, and absolutely wonderful. Very helpful that I may add also.
- NPNickara PaulDec 28, 20254.0Kayla and Maddi assisted me, very informative and helpful they mad this transition from another carrier so easy
- BMBrett MelanconDec 19, 20255.0Indeara and Maddi helped me. They both were very informative and truly enjoyed their jobs. It was a pleasure switching over from AT&T to Verizon with their help.
- ABAshton BurnsDec 12, 20255.0Urderstanding and ready to solve any problem
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Lafayette offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the store hours for the Verizon location at 3201 Louisiana Ave?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my order in-store at this Verizon location?
Yes, this Verizon store offers in-store pickup services.
Which payment methods are accepted at Verizon Lafayette?
Verizon Lafayette accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available inside the Verizon store?
Yes, the store offers free Wi-Fi for customers.
Does Verizon Lafayette offer electronics recycling services?
Yes, they provide electronics recycling services.
What popular fast food restaurants are near the Verizon store for a quick meal?
Nearby fast food options include McDonald's, Chick-fil-A, Subway, and Taco Bell, perfect for grabbing a bite before or after your visit.
Are there any convenience stores or gas stations near Verizon Lafayette?
Yes, RaceTrac gas station and convenience store is located nearby, making it convenient for fueling up or quick shopping.
Can I visit any beauty or personal care salons near the Verizon location?
Yes, nearby beauty options include Jasmine Nail Bar, Luxurious Nails, Supercuts, European Wax Center, and Benefit Cosmetics BrowBar.
Is there a video game store close to the Verizon store in Lafayette?
Yes, the Stirling LaFayette - GameStop and another GameStop location are nearby for video game enthusiasts.