Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Lafayette for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
286 reviews
5 stars
149
4 stars
35
3 stars
22
2 stars
17
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report poor experiences and unprofessional behavior.
Staff Knowledge
Several customers noted that staff members were either very knowledgeable or poorly informed about products and services.
Store Operations
Customers expressed frustration with long wait times, inconsistent store hours, and issues with service availability.
Product Availability
There are complaints about limited stock of phones and accessories, leading to dissatisfaction among customers.
Network Quality
Many reviews highlight dissatisfaction with Verizon's network performance in the Lafayette area, citing issues with service reliability.
- TCTO CMOct 23, 20255.0Store Rep was awesome. He talked to me about 5G home internet. I gave it a shot, and not looking back. First month free, under $50 after, no commitment. Setup is simple, speed is fast considering (i get 167-263mbps on wifi, ping between 16 and 32ms) there are 2 ethernet ports available, havent tried them yet because 5g is faster than my cable was. Highly recommend over cable, highly affordable.
- DRDenise. RanatzaOct 6, 20252.0After we were quoted monthly rates by a Verizon manager and a $400 gift card they didn't honor neither one. Very disappointed with Verizon and would not recommend!
- SKSteven KuhlSep 25, 20255.0Very helpful!
- JVJustin VincentSep 7, 20251.0My wife went into the store to drop off my Galaxy S21 Ultra that was needed for a trade in for my upgrade. The employee told her it wasn't necessary and instead canceled the trade in (now my promotion is canceled on the upgrade) and instead convinced her he would give her a "free" line that is going to cost me $40 a month. To top it off he put the S21 as the phone line (cracked screen, doesn't charge, back is falling off). I'm also staring at this receipt that has my name but not my signature. Someone convinced my wife to illegally sign MY name without talking to me.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Lafayette Ambassador location?
The Verizon store in Lafayette is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Lafayette?
The Verizon store is located at 4535 Ambassador Caffery Parkway, Lafayette, LA 70508.
What types of products does Verizon Lafayette offer?
Verizon Lafayette offers the latest 5G smartphones including Apple, Samsung, Google, Kyocera, Motorola, and TCL, as well as business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at Verizon Lafayette?
Verizon Lafayette accepts payment by check, debit card, mobile NFC payments, and does not require cash only.
Can I schedule an appointment or make a purchase online at Verizon Lafayette?
Yes, you can schedule an in-store appointment or place an online order through Verizon's website. Online orders can be picked up in-store, shipped with free 2-day shipping, or delivered same day where available.
What types of services does Verizon Lafayette provide?
Verizon Lafayette offers services including mobile phone plans, wireless internet plans, and voice plans for both personal and business needs.
Is Verizon Lafayette close to any restaurants where I can eat before or after shopping?
Yes, nearby restaurants include Panda Express, Chuy’s Mexican Restaurant, Tropical Smoothie Cafe, and Panera Bread, offering a variety of dining options around the store.
Are there any shopping outlets near Verizon Lafayette for additional errands?
Yes, near the Verizon store you can find The North Face Outlet, Sofas & Chairs furniture store, Chacos shoe store, La-Z-Boy of Lafayette furniture store, and Saucony shoe store for more shopping options.
What wellness or spa services are available near Verizon Lafayette?
Spavia Day Spa - Lafayette and Spavia Lafayette provide spa services including massage and skin care close to the Verizon store for relaxation before or after your visit.
How can I contact Verizon Lafayette for support or inquiries?
You can contact Verizon Lafayette by calling their main phone number at +1 337-366-7115 or their mobile phone at +1 866-644-4532.