Verizon

4.8
703 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Covington, LA location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
69284 Highway 21, Covington, LA
70433, United States

Hours

Reviews

4.8
696 reviews
5 stars
654
4 stars
16
3 stars
5
2 stars
1
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Professionalism

Many reviews highlighted the professionalism of the employees, noting their patience and thoroughness in addressing customer needs.

Store Environment

The store was frequently described as clean and comfortable, contributing to a positive shopping experience.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their transactions were handled smoothly and promptly.
  • PP
    Pups
    Jan 2, 2026
    5.0
    He was very knowledgeable and helped us get what we were looking for. Very friendly and helpful. I will go back to that store and recommend others do also.
  • DD
    Donna Dicharry
    Jan 2, 2026
    5.0
    Travon was very courteous, helpful, pleasant and quick. I walked away with just the phone I wanted.
  • CR
    cynthia ricks
    Dec 17, 2025
    5.0
    From the time I walked into this Verizon store, all of the employees were very friendly and helpful. Travon was the rep who helped me complete my transaction. He sold me my new phone, and I traded in my older phone. He tended to all of the paperwork and erased my old phone. Tra even put on my screen protector. He also made a work order for me to get a troubleshooting issue resolved. The store was also very clean and comfortable. This is my second cell phone to purchase from this particular store. I highly recommend Verizon Services, and this store to anyone who needs cell phone products or services.
  • PN
    Paula Nolan
    Dec 9, 2025
    5.0
    Super friendly and very helpful
  • BS
    Burdell Sagona
    Dec 2, 2025
    5.0
    A close friend recommended Keano, she said to ask for him because both her and her husband purchased new phones and were very impressed with Keano. As soon as my husband and I walked in he smiled and greeted us, we explained we were interested in purchasing a phone and he was very professional and the transaction was complete as far as guestions we had were answered, the explanations were easy to understand and he made suggestions to help us and offered to help if we had any concerns once we had the phone a few days. This was the customer service experience I’ve had in a long time!

Frequently Asked Questions About Verizon

What types of wireless products and services does Verizon in Covington offer?

Verizon offers smartphones, iPhones, iPads, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more at the Covington, LA location.

What are the operating hours of the Verizon store in Covington, LA?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.