Visit our store at Bossier City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed, with some praising helpful and knowledgeable staff, while others report rude and unhelpful interactions.
Staff Knowledge
Several customers highlighted the expertise of certain employees, but many expressed frustration over a lack of product knowledge among staff.
Service Wait Times
Customers frequently mentioned long wait times and slow service, with some noting that employees appeared disengaged.
Overall Experience
While some customers had positive experiences and appreciated the assistance they received, many others reported dissatisfaction and a desire to switch providers.
Store Environment
The store was described as clean and well-organized, but some customers felt overwhelmed by the number of people and the handling of customer flow.
RR
Richard Rhodes
Oct 4, 2025
5.0
Faith was absolutely amazing to work with. Any time my business need service I personally come to this location. Faith is detailed, respectful of my time and courteous. Those qualities are hard to find these days but she exemplifies it. If you are a business customer and wish to work with someone who is respectful of your time give her a call or stop by this location.
Way to go Faith!!!!!!!!
DC
Danny Campbell
Sep 26, 2025
5.0
The sales associate, Allison at the Bossier City Verizon store was super helpful in helping me get the best deal. I've never worked with an associate as knowledgeable and who went the extra mile to find me a better phone for the same monthly bill. She really cares about her customers!!
BK
Bonnie Kim
Aug 28, 2025
1.0
Bad service nobody want a work they just kill the time very sad
JC
JC Christopher
Aug 28, 2025
1.0
Verizon Customer Service will tell you one thing over the phone only to have employees at this location tell you something completely different.
Customer Service tells you to take a phone to this location for trade in? They won't accept it.
Customer service tells you to go this location to pick up a new device? They will claim they don't have it or that they can't release it to you.
JR
Jackie Rey
Aug 24, 2025
5.0
Chris was great and broke down everything for my new iPhone 15
What products and brands are available at Verizon in Bossier City?
Verizon offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Motorola, Kyocera, and TCL. They also provide business cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for Verizon in Bossier City?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
How can I schedule an appointment or order products from Verizon in Bossier City?
You can schedule an in-store appointment or place an order online via Verizon's website or the My Verizon app. They offer in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods does Verizon in Bossier City accept?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only for purchases.
Does Verizon in Bossier City offer repair services?
No, this Verizon location does not provide repair services.
What mobile and internet plans are available at Verizon in Bossier City?
Verizon offers various mobile plans, wireless internet plans, and voice plans tailored to meet business and personal needs.
Which nearby restaurants can I visit before or after shopping at Verizon in Bossier City?
You can visit Five Bros Grill, Kabbuki Sushi, Wingstop, PJ's Coffee, Kabuki Sushi & Roll, Five Guys, Tsuyoi Ramen, and China Flag Buffet, all located near Verizon for a variety of dining options.
Are there any convenient services near Verizon in Bossier City to complement my visit?
Yes, nearby services include Hertz Car Rental for travel needs, Supercuts and USA Nails & Spa for beauty services, and Block Advisors for financial and tax services.
Where can I find healthcare services near Verizon in Bossier City?
Close to Verizon, you can find Shreveport Bossier Family Dental Care, Bossier Family Dental Center, Orthopedic Specialists of Louisiana, Concentra Physical Therapy, Ochsner LSU Health - Urgent Care, and Any Lab Test Now for various medical and dental needs.
How do nearby shopping and service centers enhance my visit to Verizon in Bossier City?
Nearby places like Airline Marketplace provide additional shopping options, while stores like Batteries Plus Bulbs offer electronics repair and retail services, making your visit more convenient and versatile.