Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 13730 Millerville Greens Blvd. in Baton Rouge, LA 70816
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
168 reviews
5 stars
126
4 stars
6
3 stars
4
2 stars1
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Diamond and Erick for their exceptional service.
Staffing Issues
Several reviews noted long wait times and inadequate staffing, with customers expressing frustration over delays and lack of attention during busy periods.
Mixed Experiences
While many customers had positive experiences, some reported poor service, including rude behavior from staff and issues with order processing.
Store Management
The management received mixed feedback, with some customers appreciating their assistance while others reported negative interactions.
- MCMalikah CarrDec 15, 20255.0Great customer service
- LLLynne LandryNov 25, 20255.0Y’all have a “gem” at this store and her name is Diamond. She helped get us the information we needed all while helping 3 other customers. She was so professional, knowledgeable, and patient. What a joy to see this in today’s world!
- CBCrista BrownNov 24, 20255.0Great experience with the store manager . She was informative, kind and fast!
- AWAmy WashingtonOct 2, 20255.0This is the BEST Verizon in Baton Rouge! Last week I had a terrible experience at the Verizon in Town Center and ended up coming to this location instead. Diamond was so helpful and patient and knowledgeable, she handled everything I needed and more. I had to come back a couple of times for further assistance and every staff member is so patient and helpful. I can't recommend this location enough.
- DBDebbie BaumannOct 1, 20255.0Wonderful place. Everyone I have encountered is friendly and super helpful
Frequently Asked Questions About Verizon
What services does Verizon at 13730 Millerville Greens Blvd offer?
They offer wireless service, mobile service, home phone service, and home internet.
What brands can I find at Russell Cellular in Baton Rouge?
You can find Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG products.
What are the store hours for the Verizon location on Millerville Greens Blvd?
Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store on Millerville Greens Blvd offer in-store pickup?
Yes, in-store pickup is available.
What payment options are accepted at the Verizon Russell Cellular store?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Do I need an appointment to shop at Russell Cellular in Baton Rouge?
No, appointments are not required to shop in-store.
What nearby dining options are available close to the Russell Cellular store?
Nearby dining includes Zaxby's, Freddy's Frozen Custard & Steakburgers, Zoes Kitchen, Chick-fil-A Millerville Road, Crust Pizza Co., and Golden Corral Buffet and Grill.
Are there any healthcare providers near the Verizon store in Baton Rouge?
Yes, nearby healthcare providers include Aspen Dental, Greesim Loy, Millerville Dental Group, Dr. Jennifer Wandell, and Eyeconic View Eyecare.
What convenience and automotive services can I find near the Russell Cellular store?
Nearby you'll find Chevron Station, Exxon gas stations, Circle K convenience store, and Richards Honda dealership.