Verizon

3.8
370 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Alexandria for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3601 North Blvd, Alexandria, LA
71301, United States

Hours

Reviews

3.7
288 reviews
5 stars
141
4 stars
47
3 stars
32
2 stars
17
1 star
51
  • LJ
    Laquandra Jackson
    Sep 12, 2025
    3.0
    They ok, I mean our phone bill high but imma pay it every month
  • CR
    CrowCat Review
    Sep 10, 2025
    5.0
    Very helpful staff and plenty of parking!
  • RM
    Ray McCarty
    Aug 25, 2025
    5.0
    Had a problem installing an app. Brandon went out of his way to help me. Brandon was professional, courteous and very helpful.
  • ER
    Emily Rayborn
    Jun 23, 2025
    1.0
    Did not have a good experience here. Came in to get a print out of my bill, and then realized after I left that I needed 2 bills and not just the one. I went back and told the worker, Tre'veon, that I needed an additional bill printed out to which he told me that I was using up too much of their paper... Meanwhile the first bill was only 4 pages. I offered to bring a case of paper so he could print out the other bill, and then he told me that all he can do is email the estimate to me which isn't what I needed. I needed the actual bill with my name and former account number. When I asked for the manager (Very nicely might I add. I remained calm and kind the entire time even when he was acting rude) he LAUGHED at me and said "yeah I'm actually the manager." So safe to say I left with my issue unresolved. The workers at this store are unprofessional and the man I had to deal with was really rude and condescending. If you have to visit a Verizon store, definitely more worth it to drive the extra way to Natchitoches than deal with this store.
  • SS
    starryeyedprincess
    Jun 21, 2025
    5.0
    They were friendly, helpful, with fast service!

Frequently Asked Questions About Verizon

What products can I find at the Verizon store in Alexandria?

The Verizon store in Alexandria offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.

What are the Verizon store's hours of operation?

The Verizon store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.