Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Richmond’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
661 reviews
5 stars
610
4 stars
15
3 stars8
2 stars6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, professionalism, and knowledge of the staff, often highlighting their willingness to go above and beyond.
Problem Resolution
Many reviews noted the store's effectiveness in resolving various phone issues, including software problems, billing inquiries, and device upgrades.
Product Knowledge
Sales representatives were frequently commended for their expertise in products and services, providing clear explanations and recommendations.
Efficiency
Customers appreciated the quick service and minimal wait times, allowing for efficient transactions and problem-solving.
Positive Experiences
Overall, the majority of reviews reflected a high level of satisfaction with the service received, with many customers expressing a desire to return.
- PWPatsy Ann Wheeler/KourtNov 13, 20255.0Matthew and all the crew are always super helpful and make each visit pleasurable.
- AMAnetta MartinOct 17, 20255.0I came into this store with my phone having issues. The store representative was able to get into my phone and delete the applications that was causing my phone to slow down and not function. I recommend this store! Very helpful!
- RTRt TaylorOct 6, 20255.0This is the Verizon location my family always visits whenever we need help. Today they helped clean up some apps off of our phones to help make sure we weren’t showing virus or battery error notifications. They’ve always offered good help here
- TMTerry MorganOct 6, 20255.0Everything was top notch, right on the money! Came in with problems on our phones and the sales representative helped us get two new phones and get it everything all set up. It was great!
- KMKaren MorganOct 6, 20255.0Service was great and the Motorola phone was really awesome. Couldn't have asked for any better service with a smile and a laugh. The sales representatives were the best!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Richmond, KY?
The Verizon store is located at 2073 Lantern Ridge Dr, Ste R500, Richmond, KY 40475.
What are the opening hours of the Verizon store on weekdays?
The Verizon store is open from 9:00 AM to 9:00 PM Monday through Saturday and from 12:00 PM to 6:00 PM on Sundays.
Which brands of smartphones can I find at this Verizon store?
You can find Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus smartphones at this Verizon store.
Does the Verizon store offer in-store pickup service?
Yes, the Verizon store offers in-store pickup service for your convenience.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill directly in-store at this Verizon location.
What payment options are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, MasterCard, and Visa for payments.
Do I need an appointment to visit the Verizon store?
Appointments are not required to visit the Verizon store; you can simply stop by or call ahead if you prefer.
Are there any places to eat near the Verizon store?
Yes, nearby you can visit Panera Bread for café fare, Chick-fil-A for fast food, and Buffalo Wild Wings for American cuisine and bar food.
Where can I find other electronics or mobile phone stores near the Verizon location?
Nearby electronics and mobile phone stores include Cellular Sales and RadioShack for gadgets and accessories.
What shopping centers or boutiques are close to the Verizon store for additional shopping?
Richmond Centre shopping center, Mini Mee Boutique, and Girls Just Wanna Have Fun boutique are close by for clothing and gift shopping.